Alma Altaf
Vancouver,BC
Overview
2
2
years of professional experience
Work History
Barista Manager
Alma Altaf
1847 Capilano Rd, North Vancouver, BC V7P3B5
03.2023 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Managed and motivated employees to be productive and engaged in work.
Assistant Manager
Behrouz Tamana
Tahsrifat Complex, Ahvaz, Iran
02.2021 - 11.2022
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Greeted customers, identified needs, and provided product advice.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science - General Sciences
Roshangaran
Omidiyeh, Iran06.2020
Skills
- Production Preparation
- Improvement Plans
- Marketing Strategies
- Customer Transactions
- Customer Buying Habits
- Exceeding Customer Expectations
- multitasking
- High mentoring and supervising skills
Timeline
Barista Manager
Alma Altaf
03.2023 - Current
Assistant Manager
Behrouz Tamana
02.2021 - 11.2022
Bachelor of Science - General Sciences
Roshangaran