Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Allyssa Jasmine Mercado

Menifee

Summary

  • I am an individual who is very responsible and hardworking, and is ready to begin my new career.
  • I am also a fast learner especially when it comes to computers.
  • I believe that I am reliable and determined to get things done.

Overview

8
8
years of professional experience

Work History

Manager

Fan Diego
07.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Assistant Manager

Seattle Lighting
04.2022 - 04.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Dishwasher

Olive Garden Restaurant
06.2019 - 03.2020
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.

Team Associate

Legoland California
08.2016 - 09.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Greeted guests pleasantly and answered menu questions.
  • Resolved customer complaints promptly and professionally to maintain positive reputation..
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

El Camino High School
Oceanside, CA
06.2017

Skills

  • Sales Activities
  • Customer Relations
  • Staff Training
  • Customer Service
  • Money Handling
  • Shift Coverage

Languages

Tagalog
Native or Bilingual
English
Native or Bilingual

Timeline

Manager

Fan Diego
07.2023 - Current

Assistant Manager

Seattle Lighting
04.2022 - 04.2023

Dishwasher

Olive Garden Restaurant
06.2019 - 03.2020

Team Associate

Legoland California
08.2016 - 09.2017

High School Diploma -

El Camino High School

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Allyssa Jasmine Mercado