Allysia Pompa
San Jose
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
Work History
Light Rail Maintenance Technician
Vta
07.2024 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
- Developed and implemented strategies to improve maintenance processes.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Bus Operator
VTA
07.2019 - Current
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
Housekeeper
Kaiser Permanente
03.2019 - 04.2020
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Adhered to professional house cleaning checklist.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Production Associate
Tesla Motors
06.2015 - 04.2018
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Participated in training sessions to enhance skills and knowledge.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Safely operated hand and power tools to complete repetitive tasks.
Postal Distribution Clerk
United States Postal Service
03.2014 - 06.2015
- Managed inventory levels to ensure timely replenishment of stock, preventing out-of-stock situations.
- Received, sorted, and distributed incoming mail and packages.
- Checked shipments against paperwork and signed documents.
- Processed and restocked returns.
- Collaborated with sales team to forecast product demand, allowing adequate time for procurement and distribution planning.
- Scheduled pickups and deliveries to maintain smooth operations.
- Established strong relationships with vendors, negotiating better pricing and improved delivery terms.
Education
GED -
CCOC Adult Education
San Jose, CA03-2018
Skills
- Preventive Maintenance
- Groundskeeping
- Supply management
- Documentation
- Problem-solving
- Mechanical troubleshooting
- Customer service
- Active listening
- Critical thinking
- Data entry
- Relationship building
- Computer proficiency
- Complaint resolution
Awards
- BUS 101: Business Writing
- CIS 201: Computer Hardware
- CIS 202: Computer Operating Systems
Timeline
Light Rail Maintenance Technician
Vta
07.2024 - Current
Bus Operator
VTA
07.2019 - Current
Housekeeper
Kaiser Permanente
03.2019 - 04.2020
Production Associate
Tesla Motors
06.2015 - 04.2018
Postal Distribution Clerk
United States Postal Service
03.2014 - 06.2015
GED -
CCOC Adult Education
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