Summary
Overview
Work History
Education
Skills
Timeline
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ALLYSA MAY UNGRIANO

East York

Summary

Organized and reliable administrative professional with strong background in healthcare environments. Skilled in managing patient records, coordinating schedules, and ensuring smooth office operations. Collaborative team player with focus on achieving results and adapting to changing needs. Known for strong communication skills, attention to detail, and ability to handle sensitive information with discretion.

Overview

3
3
years of professional experience

Work History

Medical Administrative Assistant 1

TORONTO WESTERN HOSPITAL (UHN)
07.2024 - 07.2025
  • Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
  • Demonstrated proficiency in various medical software programs, adeptly adapting to new technology as required for optimal job performance.

Crew Team Member

McDonald's
04.2022 - 12.2024
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Aesthetician

Bellair Laser Clinic
11.2022 - 06.2023
  • Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.

Education

High School Diploma -

City Adult Learning Centre
Toronto, ON

High School Diploma - undefined

Monsignor Fraser College - Isabella Campus
Toronto, ON
06.2022

High School Diploma - undefined

Laguna College of Business And Arts
04.2020

Skills

  • Time Management
  • Problem Solving
  • Leadership
  • Interpersonal
  • Customer Service
  • Computer Literacy

Timeline

Medical Administrative Assistant 1

TORONTO WESTERN HOSPITAL (UHN)
07.2024 - 07.2025

Aesthetician

Bellair Laser Clinic
11.2022 - 06.2023

Crew Team Member

McDonald's
04.2022 - 12.2024

High School Diploma - undefined

Monsignor Fraser College - Isabella Campus

High School Diploma - undefined

Laguna College of Business And Arts

High School Diploma -

City Adult Learning Centre

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ALLYSA MAY UNGRIANO