Allyn Regodoz
North York,Canada
Summary
Results-driven administrative professional with a track record of optimizing appointment scheduling and enhancing communication in a healthcare environment. Experience in managing confidential records and supporting billing processes, contributing to seamless clinic operations and client satisfaction. Adept in Microsoft Office tools, ensuring accurate documentation and efficient workflow.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Administrative Assistant
Physiomed
North York, Canada
11.2024 - Current
- Coordinated appointment scheduling for patients and staff at physiomed clinic, ensuring optimal clinic operations.
- Answered incoming phone calls and directed inquiries to appropriate departments promptly.
- Maintained thorough records of customer information while ensuring confidentiality compliance.
- Coordinated communication between healthcare providers and patients effectively.
- Assisted practitioners by preparing medical documentation for patient visits.
- Relayed voicemails and messages to recipients promptly, enhancing communication flow.
- Processed invoices for payment using accounting software, maintaining accurate financial records.
- Supported billing processes by verifying insurance information for accuracy.
Paralegal
Melinda B. Regodoz Legal Services
Toronto, Canada
12.2023 - 06.2024
- Drafted and finalized legal documents, ensuring accuracy and compliance.
- Conducted cost-effective legal research, saving resources for business practices.
- Enhanced case efficiency through organized legal records and correspondence management.
- Fostered strong paralegal-client relationships, conveying empathy and ensuring confidentiality to build trust.
- Maintained client communication, providing timely updates on application progress to enhance client understanding.
- Provided legal guidance on subsequent steps to inform clients effectively.
- Gathered case information through client interviews, supporting associates with essential details for case preparation.
- Created spreadsheets for tracking case information and deadlines.
Education
Diploma - Paralegal Studies
Seneca College of Applied Arts And Technology
North York, ON04-2023
Diploma - Office Administration - Health Services
Seneca College of Applied Arts And Technology
North York, ON06-2026
Skills
- Appointment Scheduling
- Writing Meeting Minutes
- File Organization
- Attention to detail
- Research
- Excel
- Google sheets
- Google documents
- Microsoft Word
- PowerPoint
- Microsoft Teams
- Outlook
- Excellent Written Communication
- Interpersonal Skills
Certification
- Alternative Dispute Resolution Certificate, Seneca College School of Legal, Public and Office Administration, 03/01/23
- Licensed Paralegal, 05/01/24
Languages
- Tagalog
- English
Summary Qualifications
- Able to work independently
- Capable of seeing and accepting different points of view
- A well-organized professional with a positive attitude
- Capable of effectively communicating at various levels with individuals and groups
- Used of Microsoft Word, Excel, and Outlook
Timeline
Administrative Assistant
Physiomed
11.2024 - Current
Paralegal
Melinda B. Regodoz Legal Services
12.2023 - 06.2024
Diploma - Paralegal Studies
Seneca College of Applied Arts And Technology
Diploma - Office Administration - Health Services
Seneca College of Applied Arts And Technology