Allyn Regodoz
North York,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Paralegal position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
1
1
Language
Work History
Paralegal
Melinda B. Regodoz Legal Services
07.2023 - 05.2024
- Drafted submission letter to enhance support for client's application.
- Drafted retainer agreements to ensure all parties involved understand expectations.
- Maintained communication with clients to provide updates on application progress.
- Saved firm resources by conducting cost-effective legal research using both traditional library resources and online database such as CANLII
- Revised and finalized letters, forms, and related documents to ensure application free of errors.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Provided legal guidance to inform client about subsequent steps.
Student Optician
Famous Optical, Scarborough
05.2020 - 07.2020
- Responded to phone calls and addressed each caller with utmost attention.
- Managed voicemails and relayed messages to respective recipients to ensure appropriate response to each caller's inquiry.
- Collaborated with staff from various optical establishments to meet patient needs.
- Scheduled patient appointments and ensured each was confirmed in advance to prevent scheduling conflicts.
- Supported optometrist during eye examinations, efficiently gathering patient information and preparing necessary equipment.
- Increased efficiency by streamlining appointment scheduling process using digital tools and software applications.
- Assisted in maintaining clean and organized store environment, contributing to pleasant customer experience.
- Enhanced client understanding of lens options by explaining features and benefits tailored to their specific requirements.
- Adjusted frames for proper fit, ensuring customer satisfaction and reducing need for future adjustments.
- Educated clients on proper care techniques, extending lifespan of their glasses or contact lenses.
- Improved customer satisfaction by providing personalized optical recommendations based on individual needs and preferences.
- Promoted special offers or discounts when applicable, driving sales while meeting clients'' budgetary constraints.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
Education
Opticianry Diploma Program -
Seneca College of Applied Arts And Technology
North York, ONParalegal Diploma Program -
Seneca College of Applied Arts And Technology
North York, ON04.2023
Skills
- Communication
- Problem Solving
- Attention to Detail
- Online Research (CanLII, LawSource, Lexis Advance Quick Law
- Proficient in MS Office
- Administrative Support
- File Organization
- Effective Multitasking
- Customer Service
- Document Drafting & Editing
- Appointment Scheduling
Languages
Filipino
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Certification
- Alternative Dispute Resolution Certificate, Seneca College School of Legal, Public and Office Administration - Winter 2023
Timeline
Paralegal
Melinda B. Regodoz Legal Services
07.2023 - 05.2024
Student Optician
Famous Optical, Scarborough
05.2020 - 07.2020
Opticianry Diploma Program -
Seneca College of Applied Arts And Technology
Paralegal Diploma Program -
Seneca College of Applied Arts And Technology
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