Ally Zinni
Valencia
Summary
Proven to excel in high-pressure environments, demonstrated during tenure at Outback Steakhouse with an Employee of the Month award. Skilled in enhancing customer satisfaction through quick service and maintaining cleanliness, showcasing reliability and POS system expertise. A quick learner with a knack for greeting customers warmly, I bring both hard and soft skills to any team.
Overview
3
3
years of professional experience
Work History
Host
Outback Steakhouse
07.2024 - 01.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took call ahead seating, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Employee of the Month of October 2024.
Ice Cream Scooper
Handels Ice Cream
01.2024 - 06.2024
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Baker
Crumbl Cookies
03.2022 - 02.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Skills
- Quick Learner
- Energy and enthusiasm
- Memory retention
- Reliability and punctuality
- Cleaning and Organization
- Patience and Empathy
Timeline
Host
Outback Steakhouse
07.2024 - 01.2025
Ice Cream Scooper
Handels Ice Cream
01.2024 - 06.2024
Baker
Crumbl Cookies
03.2022 - 02.2024
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