ALLY MCMANN
Mitchell,ON
Summary
Dedicated professional with experience in high-volume customer service and physically demanding outdoor work. Demonstrates integrity-driven decision making and strong situational awareness. Excels in fast-paced, team-oriented environments while prioritizing safety and organization. Pursuing a career in Fire Service with a commitment to continuous improvement and operational readiness.
Overview
6
6
years of professional experience
Work History
Landscaping
Lawnmasters
Seaforth, ON
05.2025 - Current
- Executed physically demanding outdoor tasks, including lifting, hauling, and digging, contributing to successful project completion.
- Operated landscaping tools and equipment safely and efficiently.
- Demonstrated strong endurance, reliability, and teamwork in a fast-paced, task-driven environment.
- Maintained organized, hazard-free work areas to ensure safety and enhance team efficiency.
Customer Service Representative
Wildwood Conservation Area
St. Marys, ON
07.2024 - 08.2024
- Handled visitor inquiries and transactions, improving communication and problem-solving efficiency.
- Provided visitor-focused service in fast-paced outdoor environment, enhancing visitor experience.
- Supported site maintenance and facility upkeep, ensuring compliance with safety and accessibility standards.
- Improved safety and accessibility in large conservation areas by implementing best practices.
Customer Service & Sales Representative
Jillian's
Mitchell, ON
08.2020 - 08.2024
- Resolved customer needs quickly and effectively, maintaining a positive, professional demeanor.
- Delivered reliable, customer-centered support, contributing to increased service satisfaction.
- Provided friendly, efficient customer service, fostering strong customer relationships.
Education
Advanced Ontario Diploma - Fire Science Technology
Lambton College
Sarnia, ON06-2026
Ontario Colleges Certificate - Pre-Service Firefighter Education & Training
Lambton College
Sarnia, ONHigh School Diploma -
St. Michael's Catholic Secondary School
Stratford, ONSkills
- Safety-First Work Practices
- Community-Focused Service Mindset
- Time Management
- Situational Awareness Under Pressure
- High-Performance Teamwork
- Commitment to Continuous Improvement
- Physical Endurance
- Physical and Mental Resilience
- Clear and Professional Communication
- Strong Personal Discipline
Volunteer Experience
- Ontario Association of Fire Chiefs, 05/03/25
- Brooke-Alvinston Fire Department: Door-to-Door Smoke & CO Alarm Testing, 10/18/25
- OFSAA Basketball First Aid, 11/21/25 - 11/23/25
- Industrial Firefighting for Shell, 12/15/25
References
Available upon request.
Timeline
Landscaping
Lawnmasters
05.2025 - Current
Customer Service Representative
Wildwood Conservation Area
07.2024 - 08.2024
Customer Service & Sales Representative
Jillian's
08.2020 - 08.2024
Advanced Ontario Diploma - Fire Science Technology
Lambton College
Ontario Colleges Certificate - Pre-Service Firefighter Education & Training
Lambton College
High School Diploma -
St. Michael's Catholic Secondary School