Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Ally Lafleur

Gatineau,QC

Overview

7
7
years of professional experience

Work History

Server

Dinty’s Restaurant
Aylmer, Canada
10.2019 - Current
  • Took orders from customers accurately and in a timely manner.
  • Provided excellent customer service to ensure satisfaction.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Greeted guests and provided menus.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Assisted in training new servers.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Server

Melrose Pizza
Montreal, Canada
08.2023 - 12.2023
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Set up tables in between patrons to reduce wait times.
  • Delivered food orders promptly and courteously.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Cashier

Maitre Piscinier
Aylmer, Canada
01.2021 - 01.2022
  • Counted and balanced cashier drawers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed sales transactions to prevent long customer wait times.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Hostess

Dinty’s Restaurant
Aylmer, Canada
05.2018 - 10.2018
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Answered telephone to provide dining information and take reservations.
  • Greeted guests upon arrival and escorted them to their tables.

Education

baccalauréat - comptabilité

L’Université d’Ottawa
05.2025

Secondary 5 -

D’Arcy McGee High School
Aylmer, QC

Cegep -

Heritage College
Hull, Qc

Skills

  • Bilingual, French & English (fluent in writing, speaking, comprehension
  • Microsoft systems
  • POS system operation (Maitre'd)

Volunteer Experience

  • Aylmer Food Bank, Volunteer
  • Aylmer Preschool, Volunteer

Timeline

Server

Melrose Pizza
08.2023 - 12.2023

Cashier

Maitre Piscinier
01.2021 - 01.2022

Server

Dinty’s Restaurant
10.2019 - Current

Hostess

Dinty’s Restaurant
05.2018 - 10.2018

baccalauréat - comptabilité

L’Université d’Ottawa

Secondary 5 -

D’Arcy McGee High School

Cegep -

Heritage College

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Ally Lafleur