Summary
Overview
Work History
Education
Skills
Timeline
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Ally Gatewood

Sierra Madre

Summary

Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

SC Tickets
10.2023 - Current
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained files and filing, keeping sensitive information confidential.
  • Maintained database of client contact information with accuracy and attention to detail.
  • Maintained calendars and schedules to set appointments for management team.

Wheelchair Assistant

Davies Skycap
07.2021 - 08.2023
  • Was the major supervisor, dispatching wheelchair assistance to all flights and customers at Burbank Airport
  • Provided disabled and wheelchair bound customers with assistance in and out of the airport
  • Transported baggage or coordinated transportation between terminals or platforms
  • Provided boarded assistance to elderly, sick, and injured people.
  • Assigned transport of special needs passengers for safe onboarding and offboarding procedures.
  • Directed passengers promptly to restrooms, terminals and other airport facilities.
  • Guided passengers through security checkpoints and to correct terminals.
  • Demonstrated compassionate care while providing physical support to patients in wheelchairs.
  • Responded quickly in emergency situations involving wheelchair-bound individuals.

Education

Associate of Arts - Architecture

Citrus College
Glendora, CA
05.2025

Skills

  • Customer and client relations
  • Communication
  • Leadership
  • Organizing and Categorizing Data
  • Relationship Building
  • Dedicated Team Player
  • Database Administration
  • Appointment Scheduling
  • Professionalism
  • Microsoft Office

Timeline

Administrative Assistant

SC Tickets
10.2023 - Current

Wheelchair Assistant

Davies Skycap
07.2021 - 08.2023

Associate of Arts - Architecture

Citrus College

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Ally Gatewood