Allwin Francklin Immanuel Ilavarasan

• Led the development and execution of the cybersecurity architecture, strategy, and design, ensuring alignment with the overall enterprise architecture and roadmap. Defined and enforced cybersecurity policies, procedures, and standards, identifying and driving innovative security solutions to meet evolving business needs and exceed customer expectations.
• Conducted comprehensive analysis of enterprise cybersecurity and future state security capabilities, developing strategic blueprints to respond proactively to threats, disruptive forces, and emerging technology trends. Identified critical gaps and recommended solutions for integration into the enterprise architecture.
• Developed and implemented robust cybersecurity governance, defining standards, policies, and actionable design patterns. Spearheaded tool rationalization and provided operational support to third-party service providers to maintain consistent security protocols and regulatory compliance.
• Facilitated interactions across various internal and external teams, including IT, service providers, and business leaders, to promote awareness and enhance the cybersecurity posture. Delivered consultative advice tailored to different stakeholder needs for informed decision-making.
• · Designed, implemented, and maintained security design documentation, including defining patterns for system and subsystem-level security to address management, access control, and data protection issues.
• Conducted proactive threat hunting, incident investigations, and in-depth risk assessments to identify and mitigate vulnerabilities. Ensured security measures were continuously updated to counteract new threats.
• Researched, planned, and managed IT security infrastructure design and enhancements, aligning them with industry best practices and recommending changes to reduce risks.
• Provided guidance and mentorship on security standards and best practices, fostering a culture of proactive security awareness throughout the organization.
• Monitored and evaluated current security trends, alerts, and technologies to keep the organization prepared against emerging threats. Shared insights and best practices through comprehensive training and documentation.
• Led initiatives to build Security Operations Centers (SOC), integrating advanced tools like XDR and SIEM for comprehensive network security and incident response.
• Championed projects involving significant infrastructure upgrades, such as SD-WAN implementations and server enhancements, cutting operational costs by $10,000 monthly through efficient solutions.
• Coordinated with vendors for strategic technology acquisitions, ensuring cost-effectiveness and adherence to budget constraints while managing warranties and service agreements.
• Demonstrated a strong capability to lead multimillion-dollar projects, including SD-WAN deployment, disaster recovery implementations, MFA integrations, and server and network refreshes.
• Supported business continuity through patch management and disaster recovery strategies, ensuring the integrity and availability of critical information assets.
• Exhibited strong analytical skills to interpret business needs tactically and strategically. Maintained a balance between strategic long-term planning and immediate problem resolution.
• Advocated for inclusive collaboration across teams, fostering an environment where diverse ideas were valued and operational solutions were executed efficiently.

• IT Support and Infrastructure Management: Delivered comprehensive onsite IT support, including VPN configuration, Active Directory (AD) administration, and Group Policy Objects (GPO) management, ensuring seamless IT operations and robust patch management for enhanced security and compliance.
• Active Directory and Policy Implementation: Managed the creation, modification, and administration of user and workstation accounts in AD. Ensured the effective deployment of Group Policy Objects (GPOs) to uphold network security and optimize system performance.
• Application Support and Access Management: Provided dedicated support for vaccination application software, facilitating user account creation, role assignments, and access management to guarantee secure and efficient usage.
• Technical Hardware and Software Support: Offered technical assistance for a range of hardware (e.g., computers, printers) and software applications, ensuring minimal downtime and optimized productivity through proactive maintenance and troubleshooting.

Key Projects:

• IT Infrastructure for Vaccination Center: Led the full-scale setup of IT infrastructure for a vaccination center, encompassing network configuration, hardware installation, and software integration. Oversaw the successful integration of vaccination application software with the center’s systems to enable smooth data management and secure user access, ensuring compliance with operational standards and security best practices.

• Comprehensive IT Infrastructure Management: Directed the maintenance and oversight of IT infrastructure for 25+ pharmacies, 10 medical centers, and 10 nursing homes across Ontario, ensuring seamless and efficient operations that met organizational and security standards.
• Policy Development and Implementation: Established and enforced policies and procedures related to data backups, network access, and overall IT governance to enhance system security, reliability, and compliance.
• Advanced Troubleshooting and Issue Resolution: Managed and resolved complex technical issues affecting networks, servers, workstations, and printers, maintaining high service quality and minimizing operational disruptions.
• Security Assurance and Compliance: Implemented defense-in-depth strategies to ensure data confidentiality, integrity, and availability while aligning with industry best practices and compliance frameworks.
• Flexible IT Support: Delivered robust IT support both onsite and remotely, ensuring rapid response to technical issues to sustain operational efficiency and continuity.
• Employee Training and Development: Facilitated training programs for employees on in-house-developed software to maximize user proficiency and software effectiveness.
• Resource and Inventory Management: Oversaw IT inventory, ensuring strategic resource allocation and timely supply management to support ongoing operations.
• Documentation and Knowledge Management: Maintained detailed documentation of IT systems, procedures, and policies to promote transparency and smooth knowledge transfer within the department.

Key Projects:

• IT Infrastructure Expansion: Spearheaded the design, deployment, and scaling of IT infrastructure for over six new sites, establishing secure and scalable network environments tailored to meet business growth and technological needs.
• Data Center Build: Managed the construction of a compact, efficient data center, focusing on optimizing security, performance, and reliability.
• Application Standardization Initiative: Led the unification and standardization of organizational applications for centralized control, improving consistency and operational efficiency across all managed sites.
• Software Quality Assurance: Conducted rigorous testing of proprietary software solutions to ensure seamless user experience, reliability, and readiness for organization-wide implementation.