Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Allwin Joseph

Greater Sudbury,ON

Summary

Accomplished Supervisor with a proven track record at Tim Hortons, enhancing team productivity and efficiency through expert staff management and effective training programs. Skilled in resolving customer complaints and improving operational workflows, demonstrating strong leadership and problem-solving abilities. Achieved significant improvements in employee motivation and time management. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

4
4
years of professional experience

Work History

Supervisor

Tim Hortons
03.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Dietary Aide

Fiddick's Nursing Home
01.2021 - 02.2023
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Laundry Supervisor

Fiddick's Nursing Home
01.2020 - 02.2021
  • Developed comprehensive training program for new hires, resulting in faster integration into the team.
  • Analyzed daily workload requirements and adjusted staffing levels accordingly leading to maximized efficiency.
  • Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within the workplace.
  • Increased team productivity through effective delegation and supervision of tasks.
  • Improved laundry efficiency by implementing new sorting and folding techniques.

Education

Post Graduate Diploma - International Business Management

Lambton College of Applied Arts And Technology
Sarnia, ON
09.2021

Bachelor of Commerce - Business And Office Administration

Don Bosco College
Mannuthy ,Thrissur
2019

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation

Languages

English
Full Professional
Malayalam
Native or Bilingual

Timeline

Supervisor

Tim Hortons
03.2023 - Current

Dietary Aide

Fiddick's Nursing Home
01.2021 - 02.2023

Laundry Supervisor

Fiddick's Nursing Home
01.2020 - 02.2021

Post Graduate Diploma - International Business Management

Lambton College of Applied Arts And Technology

Bachelor of Commerce - Business And Office Administration

Don Bosco College
Allwin Joseph