Highly efficient service crew well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
Work History
Service Crew Member
Jollibee
09.2021 - Current
Enhanced customer satisfaction by providing efficient and friendly service.
Maintained a clean and organized work environment for improved customer experiences.
Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
Collaborated with team members to meet high standards of service during peak hours.
Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
Provided exceptional customer service, resulting in increased repeat business and positive reviews.
Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
Kitchen Staff Member
A&W
07.2019 - 05.2020
Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
Enhanced customer satisfaction with timely meal preparation and consistent quality.
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Assisted in menu planning, incorporating seasonal ingredients for fresh and innovative dishes.
Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Education
High School Diploma -
Bishop McNally High School
Calgary, AB
06.2021
Skills
Basic Food Preparation
Conflict resolution
Safe Handling Standards
Scheduling
Verbal and Written Communication
Cash Handling
Stress Tolerance
Cleaning and Sanitizing
Performance Improvement
Strong Work Ethic
Fluent in tagalog
Customer Service
Team Collaboration
Training and Coaching
Reliability and punctuality
Customer service orientation
Accomplishments
i am a certified crew trainer and was the employee of the year
Service Crew Member, Lawn Service/Maintenance Crew Member at Joko Lawn ServicesService Crew Member, Lawn Service/Maintenance Crew Member at Joko Lawn Services