Allisyn Holtzinger
Los Angeles
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Ripon Roadhouse. Proven ability to enhance guest engagement and satisfaction through effective communication and cash handling. Thrives in high-volume dining environments, consistently delivering memorable experiences while managing multiple tables with ease.
Overview
6
6
years of professional experience
Work History
Server
Ripon Roadhouse
Ripon
07.2024 - 07.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Biscuits Cafe
Glendale
07.2023 - 07.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Server
Sidetrack
Pleasanton
05.2022 - 07.2024
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server/host/Food Runner
Chilis
Manteca
01.2020 - 08.2022
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- High volume dining
- Service prioritization
Timeline
Server
Ripon Roadhouse
07.2024 - 07.2025
Server
Biscuits Cafe
07.2023 - 07.2024
Server
Sidetrack
05.2022 - 07.2024
Server/host/Food Runner
Chilis
01.2020 - 08.2022
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