Allister Seras Kalag
San Jose
Summary
Professional Product Assistant with experience in product management and support. Proven ability to drive team collaboration and deliver results. Skilled in market research, product lifecycle management, and customer engagement. Reliable, adaptable, and focused on meeting goals in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Senior Product Assistant
Cengage - National Geographic Learning
06.2018 - Current
- Update and maintain digital resource directories for sixty-eight K-12 products
- Catalog and process errors and corrections to text and images within English and Spanish K-12 products
- Coordinate editorial, technology, and production teams to maintain product quality
- Managed samples inventory efficiently, expediting approvals from key stakeholders within established deadlines.
- Onboard contractors and code invoices using Catalyst
- Assisted in conducting comprehensive market research studies to identify emerging trends and potential opportunities for growth.
- Streamlined inventory management for increased efficiency through meticulous organization and tracking systems.
Fiction Editor & Web Director
Reed Magazine
08.2017 - 06.2018
- Coordinated with editorial and production leaders in acquiring content
- Redesigned and launched the Reed Magazine Website
- Managed a small team of three people and orchestrated tasks to meet deadlines
Headquarters Assistant Coach
The First Tee of Monterey County
05.2015 - 08.2016
- Performed STEM clinic sessions for participants ages 7-17
- Facilitated inter-staff conflict resolution
- Created on-site operation policy and procedure manual
Education
Full Stack Coding Bootcamp -
UC Berkley Extension
08.2023
Bachelor of English - Creative Writing
San Jose State University
05.2018
Skills
- Qualitative Data Collection and Analysis
- Data Annotation and Fact Checking
- MS Office software & Adobe Suite
- Resource and team management
- Product issue resolution
- Technical problem solving
- Product documentation
- Written and spoken communication liaison
Timeline
Senior Product Assistant
Cengage - National Geographic Learning
06.2018 - Current
Fiction Editor & Web Director
Reed Magazine
08.2017 - 06.2018
Headquarters Assistant Coach
The First Tee of Monterey County
05.2015 - 08.2016
Full Stack Coding Bootcamp -
UC Berkley Extension
Bachelor of English - Creative Writing
San Jose State University
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