Allisson Terrio
Elmira,ON
Summary
Sales and marketing leader with proven track record in driving business growth and maximizing revenue. Skilled in strategic planning, market analysis, and brand development, with strong focus on team collaboration and achieving results. Adaptable to changing market conditions and highly reliable in meeting organizational goals. Known for innovative approaches and effective communication, fostering strong client relationships and leading successful campaigns.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Country Girl Restaurant
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Head of Sales & Marketing
Valenze Systems
05.2023 - Current
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong client relationships.
- Implemented data-driven sales techniques that enabled the team to identify potential leads more effectively and increase conversion rates.
- Expanded into new markets by conducting thorough research on potential clients' industries resulting in successful entry.
- Drove organizational change by reevaluating company structure to better align departments with overall goals.
- Built a top-tier sales force by recruiting, training, motivating, and retaining top talent in the industry.
- Streamlined internal processes for improved efficiency, reducing overhead costs and increasing profitability.
- Led a high-performing sales team to exceed targets through effective coaching, mentoring, and performance management.
- Developed comprehensive sales plans for product expansion, resulting in higher market penetration and customer satisfaction.
- Cultivated an environment of continuous learning within the sales team which supported professional development.
- Enhanced customer loyalty by developing tailored solutions that addressed their unique challenges and promoted long-term success.
Corporate Recruiter
Aerotek
01.2022 - 05.2023
- Identify qualified candidates through various recruiting and sourcing tools
- Screen and interview qualified candidates for roles
- Build and maintain relationships with industry contacts to gain knowledge and generate referrals and sales leads
- Perform various customer service-related activities such as helping contractors fill out paperwork, prepare them for interviews and coordinate start details
- Managing multiple schedules over two clinics and working closely with executives
- Checking patients in and acting as liaison between intake to discharge
- Managing extended health care billing and accounts receivable
- Ordering stationery, IT equipment and other inventory and designing and implementing filing systems
- Dealing with correspondence, complaints and queries as well as preparing letters, presentations and reports as needed
- Supervising and monitoring the work of junior administrative staff and organizing training handbooks for new employees
- Implementing and maintaining procedures/office administrative systems
- Manage relationships with vendors and service providers ensuring that all items are invoiced and paid on time
Administrative Services Lead
Grand River Physiotherapy
01.2020 - 01.2022
- Keeping personnel records up to date, arranging interviews and updating financial documents
- Training staff and delegating duties according to the individuals' strengths
- Co-ordinating events to help with company culture and morale to promote unity
- Implemented new software tools for better organization, productivity, and communication within the team.
- Supported project managers with administrative tasks including data entry, file organization, research support services as needed throughout various stages of project cycles.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Handled sensitive information discreetly while adhering strictly to company policies regarding confidentiality or legal compliance requirements.
- Developed comprehensive reports on department performance metrics for review by senior leadership teams.
- Managed vendor relationships to negotiate contracts, secure competitive pricing options, and ensure reliable service delivery.
Manager & Event Coordinator
Cutten Fields
01.2018 - 01.2020
- Greeting members and answering any questions they may have, while serving menu items and providing customers with prompt and enthusiastic service
- Maintaining a clean environment in the restaurant for customers and staff
- Selling and booking all event dates on the calendar and ensuring weddings and events are set properly and functions flow smoothly
- Working closely with company executives to ensure the vision for the event was brought to fruition
- Sold and executed the most wedding functions of any banquet hall in the area per year
- Overseeing staff and delegating duties according to the individuals' strengths
- Specifying the specials of the day and answering any questions about the menu
- Taking inventory of liquor and maintaining the bar clean and tidy
- Making cocktails and serving customers at the bar in a timely fashion
- Training and ensuring all new employees feel welcomed
- Opening and closing the restaurant for the day while ensuring all cash and operations are maintained
Supervisor/Bartender
McCabe's Irish Pub & Grill
01.2018 - 01.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
Education
Bachelor of Health - Health Sciences
University of Western Ontario
London, ON01.2017
Secondary School -
St. Paul Catholic High School
Niagara Falls, ON01.2015
Skills
- Critical problem-solving
- Time-management
- Hard-working
- Persistent and Dependable
- Social media advertising
- Teamwork and collaboration
- Attention to detail
- Exceptional customer service
- Strong work ethic
- Hospitality service expertise
- CRM management
- Creative direction
- Data-driven decision making
- Pricing strategy
- Competitor analysis
- Product positioning
- Sales pipeline management
- Marketing automation
- Strategic planning
- Sales presentations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Certification
- ServSafe Food Handler Certification
- First Aid Certification
Awards
- Smart Serve certified
- Certified Food Handler
- First Aid Certified
Timeline
Server
Country Girl Restaurant
06.2023 - Current
Head of Sales & Marketing
Valenze Systems
05.2023 - Current
Corporate Recruiter
Aerotek
01.2022 - 05.2023
Administrative Services Lead
Grand River Physiotherapy
01.2020 - 01.2022
Manager & Event Coordinator
Cutten Fields
01.2018 - 01.2020
Supervisor/Bartender
McCabe's Irish Pub & Grill
01.2018 - 01.2019
- ServSafe Food Handler Certification
- First Aid Certification
Bachelor of Health - Health Sciences
University of Western Ontario
Secondary School -
St. Paul Catholic High School
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