Allison Wilson
Tillsonburg,Ontario
Summary
Energetically trained and mentored staff at Popeyes® Louisiana Kitchen, enhancing team performance and customer satisfaction. Experienced POS system operation and excelled in customer service, contributing to speed of service efficiency. Demonstrated flexibility and stress tolerance by handling extra shifts and responsibilities, including cash deposits and inventory management. Availability 24/7.
Overview
2
2
years of professional experience
Work History
Cashier/Trainer
Popeyes® Louisana Kitchen
Tillsonburg, ON
05.2023 - Current
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers and managers with positive and encouraging techniques to maximize performance and team contributions.
- Communicated with customers and team members to solve problems.
- Learned how to cook, earned the responsibility of depositing cash, counted inventory, and has closed as a shift manager.
Pizza Maker
Cooks Pizza
Straffordville, Ont
07.2022 - 04.2023
- Enjoyed working in a food environment, moved due to my family moving.
- Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Followed company recipes and production standards to satisfy customers.
- Operated grills, fryers and ovens to cook food items.
Education
Secondary Education - Diploma
TVO ILC (Online Education)
Ontario Skills
- Upselling strategies
- Task Delegation
- Stress Tolerance
- POS System Operation
- Flexible Schedule
- Customer Service
- Deposit Preparation
- Procedure Enforcement
- Product restocking
Languages
English
Native or Bilingual
Timeline
Cashier/Trainer
Popeyes® Louisana Kitchen
05.2023 - Current
Pizza Maker
Cooks Pizza
07.2022 - 04.2023
Secondary Education - Diploma
TVO ILC (Online Education)