Allison Whelen
Devon,AB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Business Manager
Edmonton Public School Board
01.2003 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
President Volunteer
Devon Minor Hockey
06.2019 - 06.2022
- Established relationships with club members and maintained positive club standing with trustworthy actions and professionalism.
- Managed club budget and tracked fee collection, financial documentation and funds allocation.
- Partnered closely with club officers to develop successful strategies promoting club growth.
- Formulated and enforced club rules, regulations and policies.
- Developed and strengthened political partnerships to further agendas.
Education
Bachelor of Arts - English
University of Manitoba
Winnipeg, MB06.2001
Skills
- Strategic Planning
- Budget Administration
- Staff Training
- Contract Management
- Documentation and Reporting
- Customer Service
- Performance Evaluations
- Coaching and Mentoring
- Financial Administration
- Staff Management
- Analytical Thinking
- Data Confidentiality
- Cost Control
Languages
English
Full Professional
Timeline
President Volunteer
Devon Minor Hockey
06.2019 - 06.2022
Business Manager
Edmonton Public School Board
01.2003 - Current
Bachelor of Arts - English
University of Manitoba
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