ALLISON TWISSELMAN
Santa Cruz
Summary
Service-oriented professional specializing in benefits administration and HR operations. Demonstrated success in managing full-cycle event planning, achieving high participant satisfaction. Focused on improving organizational efficiency through strategic HR initiatives and effective vendor management.
Overview
8
8
years of professional experience
Work History
Benefits Specialist
GRANITE CONSTRUCTION
10.2024 - Current
- Managed employee benefit programs, including health, dental, vision, retirement, and life insurance plans.
- Planned and executed annual open enrollment events, webinars, and fairs across multiple states.
- Addressed employee inquiries regarding plan provisions, benefits enrollments, and status changes.
- Coordinated vendor relationships to ensure optimal program delivery.
HR Manager
TWISSELMAN ENTERPRISES
Santa Cruz
02.2023 - 02.2024
- Managed multiple restaurants with over 75 employees.
- Recruited, trained, evaluated, and supervised staff members in accordance with company policies and procedures.
- Ran payroll, handled cash and bookkeeping.
- Resolved complex issues quickly and professionally through problem solving techniques.
- Maintained accurate records of employee attendance, leave requests, payroll information., using specialized software programs.
- Oversaw daily operations and ensured compliance with company policies.
Benefits Program Manager
UBER INC.
San Francisco
03.2021 - 02.2023
- Manage leave of absence program and relationship with leave vendor.
- Assist in annual reporting including 401k, ACA etc.
- Assist with open enrollment event planning and administration.
- Support employees with any benefit related questions or escalations.
Benefits Specialist
POSTMATES, INC.
San Francisco
09.2019 - 03.2021
- Administer all employee benefits, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan.
- Host employee benefit presentations for new hires.
- Manage the Leave of Absence program for all employees.
- Assist employees with any benefits-related questions.
- Planned and executed annual Health Fairs across multiple weeks and locations.
Onboarding Specialist
POSTMATES, INC.
San Francisco
11.2018 - 09.2019
- Process and manage all new hires in HRIS.
- Manage new hire onboarding including first day orientation, initial tasks and answering any queries.
- Ensuring new hires have the necessary technical assistance to set up their hardware and software.
Customer Support Associate (HR Generalist)
AEROTEK AT GM CRUISE AUTOMATION
San Francisco
08.2017 - 11.2018
- HRIS data entry.
- Ran payroll for over 500 contractors.
- Led new hire onboarding for new hires each week.
Education
Bachelor of Science (B.S.) - Business Administration - Entrepreneurship
California Polytechnic State University
San Luis Obispo, CA06.2017
Skills
- Customer service
- Event Planning
- Problem Solving
- Microsoft Office
- HRIS Data Entry
- Management and Operations
Hobbies and Interests
- Hiking
- Skiing
- Cooking
Timeline
Benefits Specialist
GRANITE CONSTRUCTION
10.2024 - Current
HR Manager
TWISSELMAN ENTERPRISES
02.2023 - 02.2024
Benefits Program Manager
UBER INC.
03.2021 - 02.2023
Benefits Specialist
POSTMATES, INC.
09.2019 - 03.2021
Onboarding Specialist
POSTMATES, INC.
11.2018 - 09.2019
Customer Support Associate (HR Generalist)
AEROTEK AT GM CRUISE AUTOMATION
08.2017 - 11.2018
Bachelor of Science (B.S.) - Business Administration - Entrepreneurship
California Polytechnic State University