Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Allison Sierra

Beaumont,Canada

Summary

Dynamic professional with extensive experience at Canadian North Airlines, excelling in leadership and compliance. Proven ability to enhance team performance and operational efficiency through effective communication and conflict resolution. Successfully managed recruitment and training initiatives, ensuring high safety standards and exceptional service quality in fast-paced environments.

Overview

31
31
years of professional experience

Work History

Customer Service Agent/Facilities Coordinator

North Cariboo Air
04.2023 - 03.2025
  • Coordinated client services for internal and external travel guests.
  • Ensured safe movement of passengers during boarding and deplaning.
  • Oversaw financial compliance for Fixed Base Operations (FBO).
  • Managed employee selection and onboarding processes to enhance team capabilities.
  • Supervised facilities coordination to maintain operational efficiency.

Owner Operator

F45 High Intensity Interval Training
Edmonton, Canada
01.2020 - 01.2023
  • Established operations for two F45 fitness studios in Edmonton, Alberta.
  • Managed daily operations to ensure smooth functioning of both locations.
  • Conducted member recruitment initiatives to grow community engagement.
  • Facilitated member engagement activities to enhance retention rates.
  • Navigated shutdown protocols due to COVID-19 restrictions, ensuring compliance.

Director, Cabin Safety and Onboard Product

Canadian North Airlines
08.2005 - 01.2020
  • Oversaw Inflight Department and Onboard Product for 250+ flight attendants.
  • Ensured compliance with Transport Canada regulations as Flight Attendant Manager, 705.
  • Managed recruitment process for flight attendants to maintain staffing levels.
  • Conducted regular inflight inspections to uphold safety standards.
  • Administered CUPE collective agreement, addressing employee grievances effectively.
  • Collaborated with Human Resources on recruitment, training, and performance management.
  • Executed annual budgeting and maintained fiscal responsibility.
  • Led training initiatives to enhance flight attendant performance and service quality.

Flight Attendant - International & Domestic

Canada 3000 Airlines
, Canada
08.1994 - 11.2001
  • Ensured passenger safety and comfort throughout all flights.
  • Administered first aid and medical care as needed.
  • Monitored cabin environment, following captain's instructions for security management.
  • Served food and beverages to enhance passenger experience.
  • Maintained compliance with emergency procedures and oceanic regulations.
  • Executed international travel and cross-border protocols effectively.
  • Adhered to all company regulations and procedures consistently.

Education

Disney Institute - Approach to Leadership Excellence

Disney Institute
01.2019

Alberta Academy of Aesthetics -

Alberta Academy of Aesthetics
AB, Canada
01.1992

Grade 12 Diploma -

Skills

  • Effective communication
  • Time management
  • Problem solving
  • Team collaboration
  • Leadership skills
  • Conflict resolution
  • Emotional intelligence

Hobbies and Interests

  • Fitness and Nutrition
  • Cooking
  • Travel
  • Outdoor Enthusiast

References

Available upon request

Timeline

Customer Service Agent/Facilities Coordinator

North Cariboo Air
04.2023 - 03.2025

Owner Operator

F45 High Intensity Interval Training
01.2020 - 01.2023

Director, Cabin Safety and Onboard Product

Canadian North Airlines
08.2005 - 01.2020

Flight Attendant - International & Domestic

Canada 3000 Airlines
08.1994 - 11.2001

Disney Institute - Approach to Leadership Excellence

Disney Institute

Alberta Academy of Aesthetics -

Alberta Academy of Aesthetics

Grade 12 Diploma -

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Allison Sierra