Results-oriented project professional with experience managing cross-functional initiatives, coordinating stakeholders, and implementing process improvements in healthcare. Strong background in project planning, operational analysis, and workflow optimization with a proven ability to deliver measurable business outcomes while ensuring regulatory compliance.
Overview
3
3
years of professional experience
Work History
Healthcare Consultant
Seaport Hospice - Pennant Services Inc.
Carlsbad, CA
10.2025 - Current
Led cross-functional initiatives to develop and implement patient care strategies, increasing client satisfaction scores from 78% to 98%.
Partnered with multidisciplinary clinical teams to ensure compliance with state and federal regulatory initiatives, contributing to a 97% California state licensing survey rating.
Managed project management initiatives in both operations and marketing, coordinating timelines, stakeholders and resources to support successful rollout of clinical services.
Researched industry benchmarks and analyzed operational performance to recommend improvements in operational efficiency and patient outcomes.
Healthcare Consultant
Comfort and Peace Hospice
San Diego, CA
08.2024 - 09.2025
Analyzed healthcare and referral data to identify trends, providing actionable insights that informed strategic vendor partnerships and improved operational decision-making.
Partnered with stakeholders weekly to gather feedback, including physicians, administrators and clinical teams facilitating continuous improvement in service offerings and patient experience.
Managed multiple concurrent patient admission projects, ensuring timely delivery of high-quality healthcare solutions to clients with clear and efficient communication with clinical teams.
Led contract negotiations and managed partnerships with vendors and facilities, securing favorable terms for the company and clients while maintaining high-quality standards in service delivery.
Senior Client Care Manager
Right At Home Senior Care
San Diego, CA
05.2023 - 08.2024
Managed care coordinating team and complex client cases to meet care needs and maintain timely service delivery.
Assisted Human resource manager by reviewing resumes, interviewing care team candidates, and assisting with employment onboarding.
Monitored client progress, adjusting care strategies to meet evolving client needs effectively.
Led cross-functional team meetings to foster collaboration, share updates, and align on care objectives .