Miriam Blanco
Sun Valley
Summary
Dedicated retail professional with extensive experience in customer service and store operations. Bilingual in Spanish and English, with a strong record of leading teams, improving customer satisfaction, and managing store functions. Seeking a role that will leverage my leadership and communication skills in a dynamic work environment.
Overview
16
16
years of professional experience
Work History
Lead/Sales Associate
Gap Inc.
Glendale
04.2017 - Current
- Led team to exceed sales targets through effective coaching and motivation.
- Oversaw store readiness by ensuring all systems were operational before opening.
- Managed daily operations including supply ordering and shift oversight.
- Acted as temporary manager during peak seasons; handled vault deposits and customer escalations.
- Named Employee of the Month for consistent excellence in service and teamwork.
Sales Associate
Sears
Glendale
06.2015 - 06.2016
- Provided in-person and phone customer service.
- Managed markdowns and pricing in kids' and men's departments.
- Maintained merchandise organization and restocking.
Sales Associate
Artesania Sonia's
Los Angeles
01.2013 - 01.2014
- Enhanced customer experience through attentive service.
- Performed cashier duties and maintained store cleanliness.
Sales Associate
Bubba Gump Shrimp Co.
Santa Monica
01.2013 - 12.2013
- Managed cashier responsibilities and register counts.
- Maintained clean and organized store environment.
Intern/Tutor
Big Brothers Big Sisters
Los Angeles
05.2010 - 04.2012
- Provided tutoring and mentorship to students.
- Operated office equipment and supported program events.
Intern/Tutor
Goals for Life
Los Angeles
05.2009 - 05.2010
- Tutored students in reading, writing, and math.
- Assisted in organizing college field trips and mentoring.
Education
A.A. - Liberal Arts: Social and Behavioral Science
Santa Monica College
Santa Monica, CA01.2014
High School Diploma -
Camino Nuevo High School
Los Angeles, CA01.2010
Skills
- Bilingual: Spanish & English
- Excellent Customer Service
- Computer Proficient
- Team Leadership & Collaboration
- Operational Support & Inventory Management
Timeline
Lead/Sales Associate
Gap Inc.
04.2017 - Current
Sales Associate
Sears
06.2015 - 06.2016
Sales Associate
Artesania Sonia's
01.2013 - 01.2014
Sales Associate
Bubba Gump Shrimp Co.
01.2013 - 12.2013
Intern/Tutor
Big Brothers Big Sisters
05.2010 - 04.2012
Intern/Tutor
Goals for Life
05.2009 - 05.2010
A.A. - Liberal Arts: Social and Behavioral Science
Santa Monica College
High School Diploma -
Camino Nuevo High School