Summary
Overview
Work History
Education
Skills
Timeline
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Allison Peji

Los Angeles

Summary

Versatile professional known for strong adaptability and time management. Experienced in delivering exceptional customer service and maintaining operational efficiency. Ready to leverage expertise in patient and guest support to achieve organizational goals.

Overview

10
10
years of professional experience

Work History

ADA Guest Services Coordinator

Accessibility Live
Los Angeles
05.2025 - Current
  • Ensure ADA guests have a seamless, inclusive festival experience through dedicated support and accommodations.
  • Manage ADA viewing platforms; maintain crowd flow, safety, and accessibility standards.
  • Assist with check-in for guests requiring accommodations, and provide on-the-ground guidance throughout the event.
  • Work extended hours in dynamic, fast-paced environments while maintaining a positive and guest-focused attitude.

Mobile Phlebotomist

Premier Lab Solutions
Irvine
08.2022 - 11.2023
  • Provided mobile phlebotomy services to a wide patient case; including "hard-stick" cases, ensuring accurate and timely specimen collection for critical diagnostics.
  • Maintained inventory of phlebotomy supplies; ensuring all materials were within expiration, and fully stocked for operations.
  • Practiced de-escalation techniques with upset patients and facility staff, maintaining professionalism in high-pressure situations.
  • Ensured clear, timely communication between dispatch, management, and clinical teams to coordinate routes and maintain patient care standards.

Store Manager

Journeys Shoes
Costa Mesa
08.2015 - 03.2020
  • Led all aspects of daily store operations including hiring, training, and performance managment of the staff.
  • Oversaw inventory control and implemented shrinkage reduction strategies to protect company assets.
  • Managed merchandising, visual displays, and shipment processing to optimize customer experience and drive sales.
  • Consistently met or exceeded daily, monthly, and quarterly sales targets through strategic planning and team development.

Education

Certified Phlebotomist - Accelorated Program

Phlebotomy Training Specialist
West Covina
10-2021

Medical Assistant - Salutatorian

UEI College
San Marcos
10-2017

Skills

  • Customer & Patient Care
  • Problem solving & De-escalation
  • Time Management & Flexability
  • Leadership & Team Management
  • Logistics & Operational Coordination
  • Clear Communication

Timeline

ADA Guest Services Coordinator

Accessibility Live
05.2025 - Current

Mobile Phlebotomist

Premier Lab Solutions
08.2022 - 11.2023

Store Manager

Journeys Shoes
08.2015 - 03.2020

Certified Phlebotomist - Accelorated Program

Phlebotomy Training Specialist

Medical Assistant - Salutatorian

UEI College

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Allison Peji