Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Niehaus

Modesto

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

30
30
years of professional experience

Work History

Stay At Home Mother

Self
02.2008 - Current
  • Ensure a safe, nurturing environment and all needs are met
  • Organize all activities - park, library reading time, playdates, birthday parties
  • Schedule doctor, dentist and orthodontist appointments
  • Provide transportation to school, sporting events (water polo and track and field) and lessons (swim, dance, horseback riding, ski and surf)
  • Food preparation
  • Volunteer in classroom working directly with students, teachers, office staff and other parents
  • Accompany all field trips including overnight trips


Team Leader

Montana Academy
09.2006 - 02.2008
  • Lead a team of 10 teen girls who resided at the therapeutic boarding school
  • Worked directly with therapist, psychiatrist, nurse and teachers the girls were assigned to
  • Worked directly with other Team Leaders and met daily to discuss our individual teams
  • Communicated with parents via email, phone and in person
  • Participated in group therapy with the team
  • Followed protocol for dietary restriction and prescribed medications
  • Monitored chores and free time activities
  • Assisted with homework and emotional support
  • Coordinated 10 day backpacking trip, supply lists, maps, GPS phones and ensuring safety on hikes and in campground
  • Worked with parent and teen on the goal of graduation and returning home

Certified Clinical Research Coordinator

Sutter Gould Medical Foundation
09.2003 - 09.2006
  • Contributed to the advancement of medical research and patient care through the successful completion of numerous clinical trials in various therapeutic areas.
  • Maintained high ethical standards in research practices, adhering to Good Clinical Practice guidelines and safeguarding patient rights.
  • Optimized efficiency in managing investigational product inventory levels while minimizing waste through meticulous tracking processes.
  • Ensured site readiness for audits and inspections by maintaining a well-organized, detailed, and accurate study documentation system.
  • Enhanced patient enrollment by implementing efficient recruitment strategies and streamlining the screening process.
  • Developed strong professional connections among colleagues working together as a cohesive team producing high-quality results.
  • Expedited site initiation visits by working collaboratively with sponsors to ensure all necessary requirements were met prior to study commencement.
  • Ensured timely completion of study milestones by effectively managing multiple competing priorities and deadlines.
  • Advanced scientific knowledge in the field of clinical research by attending relevant conferences, workshops, seminars, and other educational opportunities regularly.
  • Streamlined regulatory submissions by efficiently preparing documentation, including informed consent forms, serious adverse event reports, and institutional review board materials.
  • Prioritized participant safety within clinical trials environment via rigorous adverse event reporting procedures compliant with industry regulations.
  • Supported positive relationships between patients and research teams through empathetic communication and compassionate care coordination efforts during clinical trials participation.
  • Coordinated successful clinical trials by maintaining regular communication with study sponsors, investigators, and research staff.
  • Reduced study deviations by closely monitoring patient progress and promptly addressing any issues or concerns.
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
  • Managed patient recruitment, informed consent process and data entry to support trial objectives.
  • Collected data and followed research protocols, operations manuals, and case report form requirements.
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Maintained compliance with protocols covering patient care and clinical trial operations.
  • Maintained accurate and up-to-date case report forms and source documents for traceability.
  • Followed informed consent processes and maintained records.
  • Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
  • Monitored patient safety throughout clinical trials and reported any adverse events.
  • Developed and maintained accurate and up-to-date case report forms and source documents.
  • Participated in initiation visits and investigator meetings, implementing trials following study timelines and budgets.
  • Gathered, processed, and shipped lab specimens.

Wildlife Biologist

Endangered Species Recovery Program
08.2002 - 09.2003
  • Investigated living and environmental conditions of mammals and determined solutions to habitat issues.
  • Handled specimens and conducted tests according to established protocols, keeping efficient records on all experiments.
  • Collected data
  • Facilitated partnerships between government agencies, non-profit organizations, and private landowners to advance conservation goals.
  • Conducted population surveys for various species, resulting in valuable data for informed decisionmaking.
  • Monitored the health of ecosystems through regular field assessments, identifying trends and potential threats.
  • Collaborated with multidisciplinary teams to address complex environmental challenges and achieve sustainable outcomes.
  • Obtained wildlife biological data through trapping and tagging animals and waterfowl.
  • Delivered research results to interested parties via workshops, scientific presentations, and publications in peer-reviewed journals.

Native Plant Restoration - Seasonal

California State Parks - Caswell Memorial SP
05.2002 - 08.2002


  • Eradication of invasive plant species
  • Restore riparian zones with native plants and trees
  • Cleared all trails of debris and fallen trees
  • Covered trails with fresh wood chips and prepared park for the summer season
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Veterinary Technician

College Veterinary Hospital
01.2001 - 05.2002
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Restrained animals to protect veterinarians from potential harm.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Administered medications to animals in treatment and documented changes in condition.
  • Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
  • Improved patient care by assisting veterinarians in diagnosing and treating animals.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Enhanced client satisfaction by providing compassionate care for pets during their appointments.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
  • Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
  • Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
  • Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
  • Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
  • Facilitated stress-free visits for pets and owners with calm and patient demeanor.
  • Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
  • Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
  • Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
  • Educated pet owners on preventative care, significantly reducing incidence of common diseases.
  • Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
  • Collected and prepared specimens for laboratory testing.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Performed dental cleanings using ultrasonic scaler.
  • Educated clients on nutrition, preventive health and other animal care.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.

Receptionist

Eastgate Veterinary Clinic
08.1997 - 01.2001
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Maintained confidentiality of information regarding clients and company.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with planning office events and meetings for smooth execution.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Enhanced visitor experience by providing detailed information and assistance as needed.
  • Streamlined invoice processing to ensure timely payments and financial operations.
  • Improved office organization with meticulous management of appointment scheduling and client databases.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Supported company correspondence by drafting and distributing memos and emails.
  • Reduced waiting times for visitors by implementing more efficient check-in process.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Receptionst/Veterinary Technician

Ashland Veterinary Hospital
09.1995 - 08.1997
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Restrained animals to protect veterinarians from potential harm.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
  • Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Administered medications to animals in treatment and documented changes in condition.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
  • Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
  • Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Enhanced clinic reputation through exceptional customer service and care for animals.
  • Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
  • Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
  • Educated pet owners on preventative care, significantly reducing incidence of common diseases.
  • Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
  • Facilitated stress-free visits for pets and owners with calm and patient demeanor.
  • Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
  • Assisted in dental procedures, contributing to overall oral health of patients.
  • Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
  • Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Performed dental cleanings using ultrasonic scaler.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Educated clients on nutrition, preventive health and other animal care.

Education

Bachelor of Science - Wildlife Science

Oregon State University
Corvallis, OR
05.2001 -

Skills

Teamwork and collaboration

Customer service

Problem-solving

Multitasking

Dependable and responsible

Organization and time management

Timeline

Stay At Home Mother

Self
02.2008 - Current

Team Leader

Montana Academy
09.2006 - 02.2008

Certified Clinical Research Coordinator

Sutter Gould Medical Foundation
09.2003 - 09.2006

Wildlife Biologist

Endangered Species Recovery Program
08.2002 - 09.2003

Native Plant Restoration - Seasonal

California State Parks - Caswell Memorial SP
05.2002 - 08.2002

Bachelor of Science - Wildlife Science

Oregon State University
05.2001 -

Veterinary Technician

College Veterinary Hospital
01.2001 - 05.2002

Receptionist

Eastgate Veterinary Clinic
08.1997 - 01.2001

Receptionst/Veterinary Technician

Ashland Veterinary Hospital
09.1995 - 08.1997

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Allison Niehaus