Allison Moon
Irvine
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Positive outlook with contagious level of optimism and enthusiasm.
Overview
4
4
years of professional experience
Work History
Busser, Server, Hostess
Urban Seoul2.0 – Korean-Mexican Fusion Restaurant
08.2020 - 11.2020
- Delivered excellent customer service by taking orders, providing menu recommendations, and addressing guest needs
- Assisted with seating, clearing, and resetting tables, ensuring quick service in a fast-paced environment during the pandemic
- Prioritized safety and cleanliness
- Managed reservations, guest flow, and handled customer inquiries professionally
Babysitter (4 months -4 years old)
Private Childcare Services
06.2022 - 09.2022
- Cared for children, creating age-appropriate activities for development and safety
- Managed meal prep, hygiene, and nap schedules
- Communicated with parents to ensure consistent care and updates
Sales Associate & Front Desk Representative at Medical Clinic
Massage Envy
02.2024 - 01.2025
- Spearheaded membership sales, consistently achieving or surpassing sales targets by educating clients on the benefits of memberships and services
- Upsold retail products and additional services, significantly contributing to monthly revenue goals
- Built strong client relationships, enhancing customer retention and driving repeat business
- Managed appointments, client accounts, and billing with a focus on maximizing revenue and ensuring customer satisfaction
- Assisted with front desk operations, ensuring a seamless customer experience from check-in to checkout
Education
High School Diploma -
California
01-2023
Skills
- Sales & Upselling
- Customer Service Excellence
- Time Management & Multitasking
- Bilingual in Korean
- Attention to detail
- Professional appearance
- Interpersonal relations
- Product knowledge & Client satisfaction
- Outgoing personality
Timeline
Sales Associate & Front Desk Representative at Medical Clinic
Massage Envy
02.2024 - 01.2025
Babysitter (4 months -4 years old)
Private Childcare Services
06.2022 - 09.2022
Busser, Server, Hostess
Urban Seoul2.0 – Korean-Mexican Fusion Restaurant
08.2020 - 11.2020
High School Diploma -
California
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