Allison Mierop

- supervised a high/moderate risk caseload of juveniles who have been adjudicated delinquent and placed on probation.

-coordinated and collaborated with partnering agencies and the Juvenile Court to assist with the rehabilitation of the juveniles in the justice system.

-staffed law enforcement reports with the District Attorney, and assisted/collaborated with families and attorneys throughout the Court process.

-filed violations of probation and specific Court documents, as well as writing Court reports with information gathered through interviews and investigations.

-consistently documented all of my duties including contacts with clients, partnering agencies, and co-workers/supervisory staff for Court reports and any other required reports.

-utilized multiple record systems including Tyler Supervision Case Management System and RIMS to research information, track contacts, and maintain records with extensive organization.

-conducted offender field contacts with the Juvenile Supervision Field Team and assisted in field contacts with the Adult High Risk Team.

-front desk reception in conjunction with answering phone calls and making appointments for clients.

-correctly tracked client interactions/attendance and maintained organization of associated paperwork.

-interacted with Behavioral Health clients and unhoused individuals on a daily basis to assist them with their mental health needs and other associated struggles.

-provided knowledge of local county resources to clients and connecting them with other Behavioral Health staff.

-collaborated and corresponded with Behavioral Health staff to share information and provide adequate services to all clients.

-maintained customer satisfaction with effective assistance with food and beverage needs.

-resolved guest and employee complaints to maintain complete workforce effectiveness and customer satisfaction.

-maintained order efficiency and accuracy through clear communication with multiple staff members.

-completed full shifts working as a single waitress running and managing an entire restaurant

- correctly documented and calculated cash/credit transactions and completed appropriate paperwork at the close of business day.

-interacted in a positive way with customers to make their experience enjoyable and create a personal connection with them throughout their visit.

-cash handling, register and card transactions.

-took orders correctly and efficiently to ensure customer satisfaction.

-maintained positive interactions with customers throughout their visit by creating personal connections to ensure customer satisfaction.

-coordinated and collaborated with multiple staff members to efficiently run an entire restaurant.

-cash handling, register, and card transactions.

- managed multiple reservations and customer requests on holidays and busy events while ensuring the efficient flow of the restaurant.

-food and drink preparation, took orders effectively, and reported the information appropriately to multiple staff members.

-created a memorable experience throughout the entirety of the customer visit by ensuring efficient service with a positive attitude.

• Cash handling, register and card transactions.
• Taking orders correctly and efficiently.
• Maintaining good service to tables throughout meal.
• Seating tables and organizing food delivery.