Summary
Overview
Work History
Education
Skills
Timeline
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Allison Mera

Toronto

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

9
9
years of professional experience

Work History

Server

Westend Grill
03.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Penalty Sport Grill
04.2021 - 10.2022
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Receptionist

Hotel La Ria
01.2019 - 08.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Health Care Office

Instituto Ecuatoriano De Seguridad Social
01.2015 - 07.2015
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

- - English As A Second Language

Centro Ecuatoriano Norteamericano
Guayaquil, Ecuador
02.2018

High School Diploma -

Colegio Nacional Rita Lecumberry
Guayaquil, Ecuador
03.2015

Skills

  • Price Memorization
  • Age Verification
  • Menu Item Recommendation
  • Table Bussing
  • Visitor Check-In
  • Patient Reception

Timeline

Server

Westend Grill
03.2023 - Current

Server

Penalty Sport Grill
04.2021 - 10.2022

Receptionist

Hotel La Ria
01.2019 - 08.2020

Health Care Office

Instituto Ecuatoriano De Seguridad Social
01.2015 - 07.2015

- - English As A Second Language

Centro Ecuatoriano Norteamericano

High School Diploma -

Colegio Nacional Rita Lecumberry

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Allison Mera