Allison Massey
San Leandro
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Program Director
Mental Health Association of Alameda County
07.2017 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Provided ongoing direction and leadership for program operations.
- Established strong partnerships with internal and external stakeholders for collaborative problem-solving.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Contributed to the development of best practices for peer support services by sharing insights and experiences at organizational meetings and conferences.
- Assisted in the design and implementation of peer support programs, increasing service accessibility for clients.
- Reduced feelings of isolation among clients by facilitating connections to peer support groups and resources.
- Facilitated psychoeducational groups, educating clients about various mental health topics and encouraging peer support.
- Conducted successful support groups that provided a safe environment for individuals to share experiences and offer peer support.
Program Director / Family Partner
United Advocates for Children and Families
11.2011 - 06.2017
- Provided ongoing direction and leadership for program operations.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Developed Family Partner training curriculum from ground up, laying out framework, and defining roles.
- Coordinated with schools and other organizations to promote seamless service delivery for children receiving special education or mental health services.
- Delivered culturally competent services by respecting diverse backgrounds and understanding the unique needs of each family served.
- Led informative workshops for parents on topics such as stress management, self-care, and positive discipline techniques.
- Provided crisis intervention support as needed, assisting families in navigating challenging circumstances.
- Served as a positive role model for parents and children alike, demonstrating effective problem-solving skills and resiliency in the face of challenges.
- Connected families with appropriate community resources, ensuring access to essential services and programs.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
Education
Business Management
Laney College
Oakland, CASkills
- Relationship building
- Effective leader
- Program leadership
- Staff development
- Coaching and mentoring
Accomplishments
Alameda County Management and Leadership Program 2018
Certification
Certified Peer Support Specialist
Timeline
Program Director
Mental Health Association of Alameda County
07.2017 - Current
Program Director / Family Partner
United Advocates for Children and Families
11.2011 - 06.2017
Business Management
Laney College
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