Allison Massey
Paris,ON
Summary
Cheerful Job Title offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Stay at Home Mom
My Family Office
Kitchener, ON
09.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Packager
Ichor
Kitchener, ON
09.2018 - 09.2021
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.
Server Shift Leader
The Duke of Wellington
09.2010 - 09.2018
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Therapeutic Recreation - Health And Community Services
Niagara College
Welland, ON05.2009
Skills
Excellent Communication
Attention to Detail
Active Listening
Flexible and Adaptable
Languages
English
Elementary
Certification
Safe food handler certificate
Timeline
Stay at Home Mom
My Family Office
09.2021 - Current
Packager
Ichor
09.2018 - 09.2021
Server Shift Leader
The Duke of Wellington
09.2010 - 09.2018
Therapeutic Recreation - Health And Community Services
Niagara College