Allison Lazaro
Richmond,BC
Summary
Outreach Worker with expertise in advocacy and client support. Skilled in assisting at-risk families with daily tasks while facilitating progress towards long-term goals. Proficient in navigating welfare and program applications, with a strong foundation in community health principles.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Outreach Worker
The Salvation Army Kate Booth House
Vancouver, British Columbia
11.2022 - Current
- Conducted needs assessments to develop individualized service plans for clients.
- Coordinated transportation for clients lacking reliable access to services.
- Gathered participant feedback to enhance program effectiveness and client satisfaction.
- Initiated contact with potential clients through calls, emails, and home visits.
- Collaborated with community partners to coordinate comprehensive services for clients.
- Provided crisis intervention services as necessary to address urgent client needs.
- Maintained accurate records of client interactions and progress in adatabase system.
- Participated in team meetings to align on program goals and objectives.
Residential Support Worker
The Salvation Army Kate Booth House
Vancouver, British Columbia
11.2020 - 11.2022
- Supported clients in developing independent living skills, including cooking and laundry.
- Monitored health conditions, reporting changes or concerns promptly.
- Administered first aid as needed and provided follow-up care instructions.
- Educated clients on healthy lifestyle habits, focusing on nutrition and exercise.
- Organized leisure activities, such as games, sports events, and art classes.
- Ensured compliance with all policies and procedures consistently.
- Conducted safety checks throughout the facility to maintain a secure environment.
- Maintained daily records of resident activities, progress, and incidents.
Youth Residential Support Worker
WJS (TapRoot) Canada
Victoria, British Columbia
03.2017 - 01.2019
- Educated clients on healthy lifestyle habits, including nutrition and exercise.
- Monitored health conditions and reported changes or concerns promptly.
- Collaborated with healthcare professionals to uphold best practice standards.
- Organized leisure activities such as sports events and art classes.
- Developed behavior modification plans for challenging behaviors.
- Facilitated group activities while tracking individual progress towards goals.
- Assisted with medication administration and management when required.
- Transported residents to appointments and recreational outings.
Residential Youth Worker
The Salvation Army Bethany Home
Saskatoon, Saskatchewan
05.2009 - 10.2016
- Attended court hearings for client cases as required by the supervisor.
- Engaged youth through sports, arts, and crafts activities.
- Adhered to regulations and standards in service delivery.
- Evaluated program effectiveness using surveys and interviews.
- Assisted in developing individual care plans for client safety and well-being.
- Established rapport with clients by fostering a safe environment for expression.
- Coordinated with professionals to create effective treatment plans.
- Participated in workshops focused on best practices for at-risk populations.
Education
Youth Care Worker Certificate/Diploma - Youth Care Work
Saskatchewan Polytechnic
Saskatoon, SK06-2009
Bachelor of Arts - Social Work
University of Saskatchewan/Regina
Saskatoon, SK06-2007
Skills
- Crisis intervention and management
- Record keeping and case file management
- Program evaluation and coordination
- Community and team collaboration
- Effective communication skills
- Client engagement and advocacy
- Conflict resolution and de-escalation techniques
- Time management and task prioritization
- Public services and programs outreach
- Relationship management strategies
- Human development understanding
- Self-motivation and goal setting
Affiliations
- Dedicated wife & mother
- Dedicated assistant coach for my daughter's softball team
- Avid Volleyball Player
- Hot Yoga Enthusiasts
- An individual who regularly reads devotionals and keeps a journal practices spiritual reflection and self-discovery through reading and writing.
Certification
- Certified in Emergency First Aid & CPR/AED Level C (BL) - 01/29/2025
- Certificate in WHIMIS
- Food Safe
- Fire Extinguisher Training - 12/04/2024
- Nonviolent Crisis Intervention Training Program - 04/17/2024
- Foundations: Preventing Abuse in Youth -Serving Organizations - 01/27/2025
- Difficult Conversations Strategies for Challenging Discussions - 04/24/2024
- Fit4Mission - 07/18-26/2024
- SafeTalk - 09/22/2023
- Self Injury Behavior in Youth (Issues and Strategies)
- Therapeutic Crisis Intervention
- Armatus
Conferences and Workshops
- WSC (Women's Shelter Canada) Cop Second Stage Shelters Conference - 02/18-20/2025
- BCSTH Annual Training Forum & AGM - 10/2022-2024
- BCSTH Feminist Leadership Workshop - 03/11-13/2024
- Vancouver Emergency Management and Service Continuity Workshop - 10/3-4/2024
Timeline
Outreach Worker
The Salvation Army Kate Booth House
11.2022 - Current
Residential Support Worker
The Salvation Army Kate Booth House
11.2020 - 11.2022
Youth Residential Support Worker
WJS (TapRoot) Canada
03.2017 - 01.2019
Residential Youth Worker
The Salvation Army Bethany Home
05.2009 - 10.2016
Youth Care Worker Certificate/Diploma - Youth Care Work
Saskatchewan Polytechnic
Bachelor of Arts - Social Work
University of Saskatchewan/Regina