Allison Laakso
San Diego
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to finding a full-time position where applying these qualities, as well as my varied experience, in order to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Resident Assistant
Episcopal Community Services, Uptown Safe Haven
09.2023 - 10.2024
- Assisted mentally ill residents in accessing resources and services, enhancing their overall well-being.
- Monitored daily operations, ensuring compliance with safety protocols and procedures.
- Collaborated with staff to develop individualized support plans tailored to resident needs.
- Provided crisis management and intervention during emergency situations.
Head Baker
Dunkin' Donuts
09.2017 - 12.2023
- Supervised daily baking operations, ensuring consistency in product quality and adherence to recipes.
- Developed new menu items based on seasonal ingredients and customer preferences.
- Trained and mentored junior bakers, enhancing team skills and productivity.
- Implemented inventory management processes to reduce waste and optimize ingredient usage.
House Manager
Another Chance
08.2017 - 12.2019
- Managed day-to-day operations in a sober living home while enforcing house rules and holding residents accountable for their actions
- Mediated conflicts and provided crisis intervention when needed
- Documented resident information, activities and incidents in case files
Education
Bachelor of Arts - Journalism
University of Arizona
Tucson, AZSkills
- Time management and Multi-Tasking
- Excellent Written and Verbal Communication Skills
- Computer Proficiency - Microsoft
- Team Player
- Conflict Resolution and Problem Solving
Timeline
Resident Assistant
Episcopal Community Services, Uptown Safe Haven
09.2023 - 10.2024
Head Baker
Dunkin' Donuts
09.2017 - 12.2023
House Manager
Another Chance
08.2017 - 12.2019
Bachelor of Arts - Journalism
University of Arizona