Allison King
Santa Maria,CA
Summary
People oriented and self motivated with a strong commitment to delivering exceptional service and achieving positive outcomes for clients.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
The Wisdom Center
09.2024 - 04.2025
- Answered multi-line phone system, routing calls, delivering messages to staff, greeting visitors, and assisting with new intakes while expanding to over 500 members.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Sales Director
Pacifica Senior Living
12.2023 - 07.2024
- Built relationships with customers and community to establish long-term business growth.
- Managed social media channels, increasing brand awareness and engagement within the community.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
Property Management Representative
Beach Bum Holiday Rentals
12.2021 - 12.2023
- Communicated with clients and customers to gather, provide and share updated information on services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Promptly responded to tenant complaints and concerns for over 150 properties.
- Coordinated appointments to show marketed properties.
- Communicated effectively with owners, residents, and on-site associates.
Server
The Cheesecake Factory
11.2017 - 03.2020
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Maintained knowledge of 250+ menu items, including garnishes, ingredients and preparation methods to assist guests with menu selection.
Hostess/Server
Foo Dog
01.2017 - 10.2017
- Provided exceptional service to high volume of daily customers
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Entered customer food orders into computer system.
Shift Manager/Keyholder
Sweet Frog Froyo
06.2015 - 01.2017
- Operated cash register
- Maintained store
- Signed for incoming shipments in manager's absence
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Education
Associate of Science - Business Administration
College of the Canyons
Valencia, CA05.2020
Associate of Science - Accounting
College of the Canyons
Valencia, CA05.2020
Associate of Arts - Liberal Arts and General Studies
College of the Canyons
Valencia, CA05.2020
Skills
- PC Proficient
- Able to learn new tasks quickly
- Exceptional Interpersonal Skills
- Customer Service-Focused
- Leasing and Sales
- Security Deposit Refunds
- Collect Payments
- CRM Software Proficiency
- Office Administration
- Data Entry
Languages
English
Native or Bilingual
Spanish
Elementary
License
Real Estate Agent, CA
Timeline
Administrative Assistant
The Wisdom Center
09.2024 - 04.2025
Sales Director
Pacifica Senior Living
12.2023 - 07.2024
Property Management Representative
Beach Bum Holiday Rentals
12.2021 - 12.2023
Server
The Cheesecake Factory
11.2017 - 03.2020
Hostess/Server
Foo Dog
01.2017 - 10.2017
Shift Manager/Keyholder
Sweet Frog Froyo
06.2015 - 01.2017
Associate of Science - Business Administration
College of the Canyons
Associate of Science - Accounting
College of the Canyons
Associate of Arts - Liberal Arts and General Studies
College of the Canyons
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