Allison Kane
Redding
Summary
Proven professional with a solid background in customer service and team collaboration, honed at companies like Dollar General Distribution Center. Excels in enhancing customer satisfaction and streamlining operations, evidenced by a track record of reducing discrepancies and fostering positive work environments. Skilled in money handling and demonstrating exceptional patience and empathy towards client needs.
Overview
9
9
years of professional experience
Work History
Cashier
Dollar General Distribution Center
03.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Animal Caretaker
Self
01.2016 - 01.2025
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Kept animals clean and free of contaminants to promote optimal health.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
- Administered medications to animals in treatment and documented changes in condition.
- Successfully acclimated newly arrived animals into their new environment through gradual introductions and close monitoring of interactions with other residents at the facility.
Caregiver
Home Helpers
05.2024 - 06.2024
- Delivered personal care services, promoting dignity and respect for individuals.
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Implemented individualized care plans to meet specific needs of clients.
- Coordinated transportation and errands to support client independence and mobility.
- Created engaging activities that stimulated mental and physical wellness of clients.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Caregiver
MDH Residential
03.2023 - 05.2023
- Delivered personal care services, promoting dignity and respect for individuals.
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Implemented individualized care plans to meet specific needs of clients.
- Coordinated transportation and errands to support client independence and mobility.
- Created engaging activities that stimulated mental and physical wellness of clients.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assistant Manager
Shell Gas Station
02.2022 - 07.2022
- Addressed service gaps with targeted initiatives to exceed customer expectations.
- Cultivated cohesive team environment by providing clear direction and support.
- Established open lines of communication with team for feedback and suggestions.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Cashier
Strauch Management
08.2020 - 03.2021
Retail Sales Associate
Walmart
03.2020 - 06.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Cashier
Burger King
12.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
McKinleyville High
McKinleyville, CA06.2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Professionalism and courtesy
- Attention to detail
Timeline
Caregiver
Home Helpers
05.2024 - 06.2024
Cashier
Dollar General Distribution Center
03.2024 - 01.2025
Caregiver
MDH Residential
03.2023 - 05.2023
Assistant Manager
Shell Gas Station
02.2022 - 07.2022
Cashier
Strauch Management
08.2020 - 03.2021
Retail Sales Associate
Walmart
03.2020 - 06.2020
Cashier
Burger King
12.2018 - 05.2019
Animal Caretaker
Self
01.2016 - 01.2025
McKinleyville High
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