Allison Irwin

Assisted corporate clerks with administrative duties.

Completed filing in corporate minute books and corporate files.

Managed payment of third-party invoices for corporate department.

Forwarded government filings to appropriate team members.

Reconciled VISA and attended to payment of same.

Created virtual minute books from signed closing documents and scanned previous hard copy minute books into virtual books.

Maintained Excel spreadsheet managing location of virtual minute books.

Prepared and sent couriers for the corporate department.

Scheduled, set up and reserved meeting rooms for corporate meetings.

Any administrative duty requested by the corporate team or any of the lawyers or management of the firm.

Opened/Closed New Client Files.

Paid Client Invoices with their Credit Card.

Accounting remittances.

Editing and amending Documents using iManage software.

Prepared drafts of forms, letters and agreements.

• Checked patient healthcards and demographics to keep information current.
• Coordinated patient scheduling, check-in, check-out. Obtained payments from patients and scanned identification and insurance cards.
• Helped patients complete necessary medical forms.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Maintained strict confidentiality of patient information, adhering to office policies.
• Managed phone system and pleasantly greeted patients.
• Managed high call volumes, directing calls while maintaining a polite and professional attitude and service with a smile.
• Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
• Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
• Managed master daily calendar for both allergists.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Scheduled appointments – sent out confirmation of meeting/hearing to clients via e-mail, letter mail and facsimile.

Prepared a weekly Itinerary for the Arbitrator.

Proofread and distributed Arbitrators Awards and Decisions along with personally prepared invoices for services rendered.

Frequent contact with Union Representatives, HR Professionals and .Lawyers as well as their Assistants.

Took telephone calls and organized teleconference calls.

Co-ordinated travel arrangements including bedroom bookings, online flight arrangements and meeting rooms dealing one on one with Conference and Catering Managers.

Entered data into Simply Accounting including Accounts Payable & Receivable and Payroll.

Intermediate knowledge of Microsoft Office, Simply Accounting, MYOB Accounting.

Every day banking.

Mailing through Canada Post and Purolator Courier.

Prepared subpoena’s for Arbitration Hearings.

Updated Arbitrator’s availability on Arbdates.com

Added personal touch with gifts, flowers, thank you cards to clients.