Allison Irving

Work History

Newfold Digital - WEB.com

06.2018 - Current

Reporting to the Manager of Outbound Heritage Sales, make outbound calls to our customers under different campaigns, and try to educate customers about their online presence and websites, and understand and point out any needs customers may have for improving their online presence/brand protection and security
Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
Provided timely customer service support to resolve any issues quickly and efficiently.
Participated in training sessions on topics related to sales techniques or industry regulations.
Advised customers on best practices regarding product usage or maintenance procedures.
Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
Assist them in understanding the need for updated products and services/renewals through routine discovery in their accounts.

Newfold Digital

12.2020 - 01.2023

Reporting to the senior sales manager, reached out to our larger business customers to sell them on the benefits of the Platinum program
Educated the customers on the importance of their domain portfolios and the benefits of having someone manage them for them
Worked with account managers to assist in helping clients get what they needed
This was a brand new campaign/division when I started so helped to launch it and aided in its success.

Oxford Properties

Managed relationships with customers to ensure that all requirements were met for contract Updating lease contracts to reflect any changes made during the term of the lease Negotiating new lease agreements with landlords and property managers
Helped to prepared budgets for potential clients based on their needs and goals Reviewed lease agreements to ensure they are complete and accurate
Prepared reports regarding lease transactions for accounting purposes
Reviewed applications to determine if applicants met financial qualifications to lease property
Showed properties to potential tenants.
Negotiated and finalized lease agreements with tenants.
Prepared monthly reports for management on leasing activity, occupancy rates, and other related metrics.
Screened applicants for creditworthiness and background checks.
Maintained accurate records of all leases, renewals, and terminations in the property management software system.
Provided guidance and support to leasing staff members when needed.
Coordinated with vendors for repairs or improvements needed at properties.
Resolved disputes between tenants or landlords in a timely manner.
Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.

Labour ready

Dartmouth

Reporting to the General Manager of Atlantic Canada, responsible for overseeing human resources and recruiting for a staff of over 200 employees within 3 Atlantic Canadian locations
Built lasting relationships with clients and helped them achieve their staffing needs.
Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Managed staff scheduling, hiring and training processes.
Conducted regular performance reviews for all employees in the branch.
Monitored financial performance of the branch on a monthly basis.
Provided guidance and support to team members regarding problem resolution and customer service issues.
Resolved escalated customer complaints in a timely manner.
Established strong working relationships with external partners such as vendors and suppliers.
Created reports summarizing operational performance metrics for senior management review.
Planned work schedules to maintain adequate staffing levels.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.

Milex Products/Cooper Surgical

Atlantic Provinces

Reporting to the National Manager, sold and managed medical sales products in the women's health care field, gave presentations to key physicians and medical board panels, traveled the Atlantic provinces, managing all hospitals and medical offices
Increased sales by over 200% in my 12 years there.
Developed and implemented strategies to increase sales in assigned territory.
Established relationships with key customers, vendors, and distributors in the area.
Coordinated trade shows and other promotional events to raise brand awareness in the territory.
Negotiated contracts with new clients while maintaining existing business relationships.
Created presentations for potential customers highlighting products' features and benefits.
Met or exceeded established targets for revenue growth month over month.
Worked closely with existing accounts to grow market share.
Created sales opportunities through cold-calling and other promotional activities.
Built sales forecasts and schedules to reflect desired productivity targets.
Developed and significantly grew assigned territory 50% within first year.