Allison Godinez
Chula Vista,CA
Summary
With a proven track record at Domino's Pizza, I excel in customer service and active listening, enhancing satisfaction and repeat business. Skilled in payment processing and relationship building, I adapt quickly to new procedures, ensuring operational efficiency and client trust.
Positive and empathetic with excellent communication and problem-solving skills, consistently producing customer satisfaction and loyalty.
Experienced with customer interactions and service excellence. Utilizes active listening and problem-solving to address and resolve customer concerns effectively. Track record of maintaining customer satisfaction and fostering loyalty through clear communication and empathy.
Overview
1
1
year of professional experience
Work History
CSR
Dominos's Pizza
07.2024 - Current
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to maintain a positive service environment.
- Learned product features and benefits to provide informed recommendations.
- Handled customer feedback and escalated concerns to management when necessary.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained cleanliness and organization of workspace to ensure operational efficiency.
- Adapted quickly to new procedures and technologies for improved service delivery.
Pet Sitter
Rover
08.2024 - 02.2025
- Established trust with pet owners through effective communication and updates.
- Adapted to unique pet behaviors, fostering positive interactions during care.
- Maintained clean and safe environments for pets, enhancing overall comfort.
- Documented care activities thoroughly to maintain accurate records for clients.
- Gave animals proper attention to promote secure environment in owner's absence.
- Prepared food and water following instructions from pet owners.
- Exercised animals regularly with walks and rigorous play activities.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Education
Associate of Science - Psichology
San Diego City College
San Diego, CA05-2027
No Degree -
Chula Vista High School
Chula Vista, CA06-2024
Skills
- Active listening
- Customer service
- Conflict resolution
- Relationship building
- Payment processing
- Product sales
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Music
- Crafting and DIY Projects
- Photography
- Baking
- Gardening
- Hiking
- I like working with my hands and fixing things
- Knitting and Crocheting
- Animal Care
Timeline
Pet Sitter
Rover
08.2024 - 02.2025
CSR
Dominos's Pizza
07.2024 - Current
Associate of Science - Psichology
San Diego City College
No Degree -
Chula Vista High School
Similar Profiles
Luke OlsonLuke Olson
Delivery Specialist at Dominos's PizzaDelivery Specialist at Dominos's Pizza
PABLO MANUEL TORRES JRPABLO MANUEL TORRES JR
Delivery Driver at Dominos's PizzaDelivery Driver at Dominos's Pizza
Patrick aboonaPatrick aboona
Front of House Employee at Dominos's PizzaFront of House Employee at Dominos's Pizza
Adriana HersteinAdriana Herstein
Manager at Chris CarmeloManager at Chris Carmelo
Diego GarciaDiego Garcia
Office Assistant (Part-Time) at The Law Office of Claudia GarciaOffice Assistant (Part-Time) at The Law Office of Claudia Garcia