Allison Fallow

• Supervised children preparing meals and handling chores and provided constructive feedback.
• Assisted children with daily hygiene and living tasks.
• Formulated and oversaw housekeeping budget to manage expenditures and control expenses.
• Provided crisis management and intervention during emergency situations.
• Solved grievances and complaints by collaborating with children's needs.
• Monitored children behavior and responded to disciplinary issues in accordance with established policies.
• Assisted with homework
• Went to teacher appointments
• Provided basic healthcare, brought children to Doctor ,Dentist,Hospital appointment
• Encouraged individuality
• Raised them to be responsible mature adults.

• Became coordinator of evening shift, where I would schedule workload per healthcare worker.
• Worked with elderly in performing ADL's no longer could or had difficulties in completing.
• Fed residents their meals, gave showers.
• Scheduled recreation time, outdoor time.
• Medication administration.
• Basic care for skin barriers or moisturizers.
• Aided families in preparing their loved ones for outings or medical appointments.
• Aided LPN's or RN's with tasks ie: wound care, repositioning for comfort, repositioning to prevent skin break down, with foley insertion, colostomy care, gathering urine samples.
• Communication skills to prevent situations from escalating to far.
• Aiding dementia patients with sundowning and redirecting emotional outburst.
• Ensuring residents were safe in their wheelchairs or beds.

When working with this agency, had an opportunity to participate in care and well being of residents.

Maimonides 5795 Caldwell, Cote Saint-Luc

Chateau Westmount 4860 Blvd De Maisonneuvre, Westmount

Sunrise Senior Living 4377 Blvd. Saint Jean D.D.O.

In these residences i performed and aided in ADL's of residents that lived in these establishments as well as aid LPN's and RN's in various tasks.

Sitting with various residents that needed comforting, or just simple conversation.

• Partnered with healthcare teams to address care plan management, development and implementation
• Completed necessary reports on time and to specifications
• Disinfected tools, equipment and surfaces between patients
• Coordinated with other healthcare professionals to provide patients with care
• Prepared and delivered meals to patients, assisting with feeding when necessary
• Monitored patient progress and reported changes to healthcare professionals

• Built positive relationships with customers to increase repeat business.
• Quickly and accurately counted drawers at start and end of each shift.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
• Kept orderly and accurate accounting records by monitoring sales documentation.
• Resolved customer complaints quickly to maintain customer satisfaction.
• Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
• Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.

• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Verified accuracy of all deliveries against order forms.
• Managed customer inquiries and complaints in polite and professional manner.
• Expedited deliveries to meet customer deadlines and requirements.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Fostered positive working relationships with regular customers.