Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Certification
Timeline
Generic

Allison Craven

Ottawa

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Soccer Referee

Ottawa Internationals Soccer Club
  • Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
  • Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
  • Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
  • Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
  • Delivered consistent referee performance by making real-time decisions based on extensive knowledge of soccer rules and regulations.
  • Managed game time effectively through monitoring stoppages for injuries, substitutions, or disciplinary actions while ensuring the appropriate amount of added time at the end of each half.
  • Supported youth soccer programs through refereeing games for various age groups and skill levels.

Front End Supervisor

Metro
09.2013 - Current
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers at checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
  • Conducted regular training sessions for new hires and existing employees on company policies, procedures, and best practices.
  • Increased employee retention by fostering a positive work environment and providing ongoing support to team members.

Data Entry

Canadian Public Health Association
02.2012 - 02.2012
  • Entered information for the Canadian Public Health Association end of year conference
  • Ensured accuracy of information by diligently reviewing documents and data entry details.

Education

High School - Bilingual Certification

Brookfield High School
Ottawa, Ontario
06.2012

Skills

  • Patience and tolerance
  • Quick thinking
  • Physical fitness
  • Teamwork and collaboration
  • Judgment calls
  • Handling complaints
  • Time management
  • First aid and CPR
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Cash handling
  • Team collaboration
  • POS system operations
  • Staff training
  • Refund handling
  • Drawer balancing
  • Receipt handling
  • Honest and dependable

Accomplishments

  • Academic Honour Roll
  • 2009

Hobbies and Interests

  • Brookfield High School Soccer Team 2009-2012
  • Ottawa Royals/Ottawa City Soccer Club 2005-
  • OGHA Hockey 2009-2012
  • Reading
  • Learning new languages

Certification

First Aid and CPR

Timeline

Front End Supervisor

Metro
09.2013 - Current

Data Entry

Canadian Public Health Association
02.2012 - 02.2012

Soccer Referee

Ottawa Internationals Soccer Club

High School - Bilingual Certification

Brookfield High School

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Allison Craven