Allison Burd
Blenheim,ON
Summary
Highly organized and detail-oriented individual experienced in providing superior customer service and administrative support in the healthcare industry. Diligent and focused, adept at managing multiple responsibilities in a fast-paced and ever-changing environment. Dedicated to fostering a welcoming environment for clients and staff, while providing solutions, enhancing efficiency and supporting team objectives.
Overview
19
19
years of professional experience
Work History
Administrator
Universal Health Products
Chatham, ON
05.2022 - 03.2025
- Clerical Coordinator – promptly responded to inquiries by phone, email, online and in-person, digitized files, created invoices, processed payments and created various reports.
- Sales Administration – prioritized sales leads, assisted with research and quoting, processed and tracked applications to the Assistive Devices Program.
- Inventory - managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Purchasing - created purchase orders based on demand and cultivated positive relationships with vendors to ensure prompt delivery and cost-effective supply of services and materials.
- Accounts Payable – responsible for timely payment to suppliers and contractors and documenting ledgers accordingly.
- Scheduling – collaborated with sales reps/health care professionals to organize workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Registered Practical Nurse
Meadow Park Nursing Home
Chatham, ON
07.2010 - 05.2017
- Safely administered medications and injections, monitored for side effects and documented resident response to PRN medications.
- Monitored blood glucose and assisted with diabetes management.
- Monitored and managed various treatment and care interventions including wound and ostomy care, G-tube feedings, catheter care and palliative care.
- Assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
- Educated patients, caregivers and families on diagnoses, treatment options and disease prevention.
Reception/Clerical Support Specialist
McLauchlin Wellness Clinic
Blenheim, ON
08.2006 - 08.2008
- Answer patient inquiries and schedule appointments for a team of health care professionals using Patient Management Program.
- Assist with patient treatment including application of heat and cold, administration of TENS, inferential, traction, ultra-sound and laser therapies.
- Process new and maintenance of client files.
- Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with clinic standards.
Education
Certified Fitter - Compression Stockings
Sigvaris Online Course
06.2022
Practical Nursing Diploma - undefined
St. Clair College of Applied Arts and Technology
Windsor, ON07.2010
Certificate - Computer Applications
St. Clair College of Applied Arts And Technology
Chatham, ON04.1999
Personal Support Worker Certificate - undefined
St. Clair College of Applied Arts and Technology
Chatham, ON12.1997
Skills
- Proficient with database software including Microsoft Office Suite
- Effective problem resolution
- Schedule and calendar organization
- Deadline-driven project management
- Strong verbal and written communication
- Exceptional inter-personal skills with enthusiasm for teamwork
- Exceptional customer support
- File organization and documentation
Accomplishments
Successfully implemented an ADP tracking system that reduced A/R to historic lows by improving process efficiency and payment follow-up.
Languages
English
Native or Bilingual
Timeline
Administrator
Universal Health Products
05.2022 - 03.2025
Registered Practical Nurse
Meadow Park Nursing Home
07.2010 - 05.2017
Reception/Clerical Support Specialist
McLauchlin Wellness Clinic
08.2006 - 08.2008
Practical Nursing Diploma - undefined
St. Clair College of Applied Arts and Technology
Personal Support Worker Certificate - undefined
St. Clair College of Applied Arts and Technology
Certified Fitter - Compression Stockings
Sigvaris Online Course
Certificate - Computer Applications
St. Clair College of Applied Arts And Technology