Allison Burd
Blenheim,ON
Summary
Highly organized and detail-oriented individual experienced in providing superior customer service and administrative support in the healthcare industry. Diligent and focused, adept at managing multiple responsibilities in a fast-paced and ever-changing environment. Dedicated to fostering a welcoming environment for clients and staff, while providing solutions, enhancing efficiency and supporting team objectives.
Overview
19
19
years of professional experience
Work History
Administrator
Universal Health Products
05.2022 - 03.2025
- Clerical Coordinator – promptly responded to inquiries by phone, email, online and in-person, digitized files, created invoices, processed payments and created various reports.
- Sales Administration – prioritized sales leads, assisted with research and quoting, processed and tracked applications to the Assistive Devices Program.
- Inventory - managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Purchasing - created purchase orders based on demand and cultivated positive relationships with vendors to ensure prompt delivery and cost-effective supply of services and materials.
- Accounts Payable – responsible for timely payment to suppliers and contractors and documenting ledgers accordingly.
- Scheduling – collaborated with sales reps/health care professionals to organize workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Registered Practical Nurse
Meadow Park Nursing Home
07.2010 - 05.2017
- Safely administered medications and injections, monitored for side effects and documented resident response to PRN medications.
- Monitored blood glucose and assisted with diabetes management.
- Monitored and managed various treatment and care interventions including wound and ostomy care, G-tube feedings, catheter care and palliative care.
- Assessed and evaluated patients' health needs by coordinating across medical disciplines to create, implement and modify personalized care plans.
- Educated patients, caregivers and families on diagnoses, treatment options and disease prevention.
Reception/Clerical Support Specialist
McLauchlin Wellness Clinic
08.2006 - 08.2008
- Answer patient inquiries and schedule appointments for a team of health care professionals using Patient Management Program.
- Assist with patient treatment including application of heat and cold, administration of TENS, inferential, traction, ultra-sound and laser therapies.
- Process new and maintenance of client files.
- Processed timely accounts payable and accounts receivable updates to keep financial records current and compliant with clinic standards.
Education
Certified Fitter - Compression Stockings
Sigvaris Online Course
06.2022
Practical Nursing Diploma - undefined
St. Clair College of Applied Arts and Technology
Windsor, ON07.2010
Certificate - Computer Applications
St. Clair College of Applied Arts And Technology
Chatham, ON04.1999
Personal Support Worker Certificate - undefined
St. Clair College of Applied Arts and Technology
Chatham, ON12.1997
Skills
- Proficient with database software including Microsoft Office Suite
- Effective problem resolution
- Schedule and calendar organization
- Deadline-driven project management
- Strong verbal and written communication
- Exceptional inter-personal skills with enthusiasm for teamwork
- Exceptional customer support
- File organization and documentation
Accomplishments
Successfully implemented an ADP tracking system that reduced A/R to historic lows by improving process efficiency and payment follow-up.
Languages
English
Native or Bilingual
Timeline
Administrator
Universal Health Products
05.2022 - 03.2025
Registered Practical Nurse
Meadow Park Nursing Home
07.2010 - 05.2017
Reception/Clerical Support Specialist
McLauchlin Wellness Clinic
08.2006 - 08.2008
Practical Nursing Diploma - undefined
St. Clair College of Applied Arts and Technology
Personal Support Worker Certificate - undefined
St. Clair College of Applied Arts and Technology
Certified Fitter - Compression Stockings
Sigvaris Online Course
Certificate - Computer Applications
St. Clair College of Applied Arts And Technology
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