Dynamic and customer-oriented, with a background in customer service. Skilled in processing transactions, handling customer inquiries, and problem-solving abilities, which creates a positive customer experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Costco Wholesale
Ottawa, Canada
06.2023 - Current
Scan merchandise, process and receive payments
Provided information about products and services available to customers.
Member service and security at door entry and exit
Waste Management
Drain-All Ltd
Ottawa, Canada
10.2019 - 10.2022
Compiled client information.
Eliminating and sorting of household hazardous waste products from vehicles.
Production Line Associate
Mini Donut Express
Ottawa, Canada
01.2022 - 09.2022
Prepared, sorted, and packed donuts to be shipped to stores throughout Ottawa.
Processed orders quickly and accurately, meeting all production deadline requirements.
Cashier Assistant
One World Bazaar
Ottawa, Canada
09.2021 - 09.2022
Assisted in the checkout of delicate antiques.
Assisted with opening and closing procedures.
Provided excellent customer service by accurately answering questions about products and services.
Soccer Coach
First Kicks
Ottawa, Canada
07.2019 - 07.2021
Instructed players on rules, regulations, and soccer techniques.
Organized and led weekly practices that focused on developing team chemistry and communication.
Managed equipment inventory, including uniforms, balls, and cones.
Motivated players to reach peak performance levels through positive reinforcement methods.