Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Allison Blanchard

St. John's,NL

Summary

Experienced office and sales manager with a proven track record in team leadership, event planning, and lead generation. Skilled in using communication, creativity, and organization to drive revenue growth, customer retention, and employee satisfaction. Track record of fostering a productive work environment and consistently achieving business goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Studio Manager

Orangetheory Fitness
06.2020 - Current
  • Coordinate daily studio operations, including scheduling, staff management for 18 employees, and customer service for 400+ members.
  • Strengthen relationships with external partners such as local businesses or suppliers, promoting collaboration opportunities.
  • Expand the studio's client base by proactively seeking out new business opportunities through networking events and business-to-business, bringing in an additional 200 leads per month.
  • Create policies and procedures for the company and deliver company-wide training to employees.
  • Enhance client satisfaction with timely resolutions and effective communication strategies.
  • Recruit, train, and develop a high-performing customer-focused, and sales-driven team.
  • Conduct regular property inspections to identify potential issues and address them proactively.

Waitress

Boston Pizza
11.2012 - 02.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Bachelor of Business Administration -

Memorial University of Newfoundland
St John's
04-2020

Skills

  • Client rapport
  • Creative direction
  • Budget administration
  • Process improvement
  • Marketing and promotion
  • Outreach event coordination
  • Customer service
  • MS office
  • Canva

Certification

  • Occupational Health & Safety Committee - Eastern Safety Services

Interests

  • Group Fitness
  • Hiking
  • Playing Sports
  • Reading
  • Planning
  • Graphic Design

Timeline

Studio Manager

Orangetheory Fitness
06.2020 - Current

Waitress

Boston Pizza
11.2012 - 02.2021

Bachelor of Business Administration -

Memorial University of Newfoundland

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Allison Blanchard