Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
Work History
Office Manager
Baker And Baker Professional Corproation
01.2018 - 08.2023
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed office operations while scheduling appointments for department managers.
Coached new hires on company processes while managing employees to achieve maximum production.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Controlled finances to lower costs and keep business operating within budget.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Legal Assistant
Baker And Baker Professional Corporation
01.2008 - 12.2017
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Scheduled appointments, court appearances, and depositions for busy law firm.
Assistant Principal of Curriculum and Instruction at City of Baker School System- Baker High SchoolAssistant Principal of Curriculum and Instruction at City of Baker School System- Baker High School
Business Operations Manager at Baker Associates LTD./Baker Family Practice LTD.Business Operations Manager at Baker Associates LTD./Baker Family Practice LTD.