ALLIAH JADE BACOMO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level lash technician position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Red Robin
03.2021 - 10.2021
- Provided costumers with welcoming visit as well as managing multiple task such as costumer service, tending to tables, and overseeing reservations
- Arrive at Red Robin with enthusiastic attitude with the full intent of providing outstanding service to each and every customer.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Sales Associate
Zara
10.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Service Appointment Coordinator
The BMW Store Service
04.2022 - 07.2023
- Performed outbound calls to schedule service appointments of customers
- Handling customers calls and contact customers for the outstanding recalls or campaigns and book the appointments
- Monitoring any web bookings performed by the customers and follow ups before the appointment.
- Scheduled and confirmed appointments and meetings for senior management team.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
Education
High School -
Vancouver Technical Secondary School
Vancouver, BC06.2020
Esthetician
Blanche Macdonald Centre
555 W 12th Ave #100, Vancouver, BC V5Z 3X708.2024
Skills
- Fluent in Tagalog and English
- Well versed with service towards customers of various ages
- Experienced with proper customer service etiquette and customer satisfaction
- Customer Care
- Willingness to Learn
- Trend Expertise
- Phone Inquiries
- Build Customer Relationships
Websites
Certification
- Licensed lash technician
Timeline
Service Appointment Coordinator
The BMW Store Service
04.2022 - 07.2023
Sales Associate
Zara
10.2021 - 12.2021
Hostess
Red Robin
03.2021 - 10.2021
High School -
Vancouver Technical Secondary School
Esthetician
Blanche Macdonald Centre
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