Detail-oriented professional with extensive experience in claims processing and benefits administration. Proven ability to perform complex calculations and manage client relationships effectively.
Overview
21
21
years of professional experience
Work History
Disability Benefits Administrator
Canada Life
Vancouver, British Columbia
06.2024 - Current
Perform complicated calculation such as benefit amount and other income that consider to be an offset.
Review claim Plan's policy in terms of Long Term Disability benefit eligibility.
Perform initial set up of claim and calculation of benefits.
Handle calls and immediate concern of claimant in regards to benefit and other sources of income.
Supervisor of Trucking Business
XTC Cargo Movers
01.2014 - 04.2024
Supervise overall operation of the business from incoming clients to dispatching assign truck to specific cargo.
Helps to market new client and monitor handling of existing clients ensuring client satisfaction
Disability Claim Administrator
Great West Life Assurance Co
Vancouver, British Columbia
03.2005 - 08.2013
Processed insurance claims using internal software systems.
Reviewed documentation for accuracy and compliance with company policies.
Communicated with clients to gather necessary information for claim processing.
Resolved discrepancies in claims through investigation and follow-up communications.