Alleshia Agnel
Renfrew,ON
Summary
Dynamic Food Service Manager with a proven track record at McDonald's, excelling in staff leadership and customer service. Expert in food safety compliance and inventory management, successfully reducing waste by implementing strategic planning. Recognized for fostering team development and enhancing employee performance through effective coaching and mentoring.
Overview
14
14
years of professional experience
Work History
Food Service Manager
Mcdonalds
04.2011 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Assessed levels of food production, meal counts, and costs associated with supplies.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
Education
St. Joseph’s High School
Renfrew, ON06.2008
Skills
- Customer service
- Food storage
- Staff supervision
- Staff leadership
- Cross-training staff
- Team development
- Performance evaluations
- Staff motivation
- Quality control
- Food preparation
- Waste reduction
- Sanitation standards
- Sales leadership
- Beverage inventory
- Sales planning
- Problem-solving
- Reliable and responsible
- Safe food handling
- Sanitation
- Conflict resolution
- Employee supervision
- Money handling
- Monitoring food preparation
- Critical thinking
- Collaboration and teamwork
- Relationship building
- Training and onboarding
- Scheduling
- Delegating assignments and tasks
- Team leadership
- Anticipating problems
- Employee performance evaluations
- Calm and pleasant demeanor
- Health code compliance
- Coaching and mentoring
- Workflow planning
- Investigating complaints
- Kitchen staff coordination
- Work Planning and Prioritization
- Fire safety regulations
- Strategic planning
- Customer retention
Languages
English
Professional Working
Timeline
Food Service Manager
Mcdonalds
04.2011 - Current
St. Joseph’s High School
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