Allen Retiguin
Los Angeles
Summary
Friendly professional seeking to bring expertise in working diligently to serve customers, support pharmacy activities and assist staff. Talented in ringing up customers, answering questions about merchandise and services and handling customer calls to provide outstanding service. Organized in maintaining records, managing inventory and sending refill requests.
Overview
6
6
years of professional experience
Work History
Pharmacy Clerk
Biomed Pharmacy
Los Angeles
03.2024 - Current
- Managed telephone orders and ensured proper processing by the pharmacist
- Responsible for keeping over-the-counter stock in supply
- Ensured accuracy of prescription orders as needed
Customer Service Representative
Worldwide Produce
Vernon
10.2021 - 01.2024
- Accurately processed orders taken over the phone and via email in a timely manner
- Manually entered over 90+ produce orders within a shift
- Delivered excellent customer service to customers via email and phone
Process Assistant
Amazon Logistics
Burbank
06.2019 - 10.2021
- Developed as a line lead in clusters and trained to conduct critical Apollo audits, problem solve, picking efficiency, and coach associates to catch defects in operation
- Monitored operational flow using various applications such as Station Command Center, Mercury, FCLM, and ensured safety and quality standards were met
- Managed clusters to achieve a 99.80% scan compliance
Education
High School Diploma -
University Preparatory Value High School
Los Angeles, CA06.2019
Skills
- Spanish Language Proficiency
- Customer Support Expertise
- Order Processing Coordination
- Inventory Oversight
- Effective Team Leadership
- Pharmacy Workflow Optimization
- Point of sale
- Insurance billing
Timeline
Pharmacy Clerk
Biomed Pharmacy
03.2024 - Current
Customer Service Representative
Worldwide Produce
10.2021 - 01.2024
Process Assistant
Amazon Logistics
06.2019 - 10.2021
High School Diploma -
University Preparatory Value High School
Similar Profiles
Ashley PriceAshley Price
Animal Care Supervisor at Southwest National Primate Research Center- Texas BiomedAnimal Care Supervisor at Southwest National Primate Research Center- Texas Biomed
ismail ibrahimismail ibrahim
Lead Customer Service Representative at BioMed RealtyLead Customer Service Representative at BioMed Realty
Navya KondapalliNavya Kondapalli
Associate Practitioner at Biomed LabsAssociate Practitioner at Biomed Labs
Ava GarciaAva Garcia
Host/Server at Perfect Pear BistroHost/Server at Perfect Pear Bistro
Nzingha JonesNzingha Jones
School Ambassador at Immaculate Heart High SchoolSchool Ambassador at Immaculate Heart High School