Allen Ochoa Castillo
Paramount
Summary
Results-driven professional with extensive experience in customer service and workflow optimization. Known for attention to detail and a commitment to maintaining a positive customer experience. Aiming to leverage strong communication and problem-solving skills to contribute to team success.
Overview
2027
2027
years of professional experience
Work History
Cashier
Tacos G1
Paramount
06.2017 - Current
- Processed customer transactions with precision, ensuring a seamless checkout experience.
- Processed cash and card payments at the checkout counter.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered outstanding customer service, enhancing customer satisfaction in a fast-paced setting.
- Resolved customer inquiries and complaints professionally and promptly.
- Promoted special offers and menu items to increase customer engagement and sales.
- Collaborated with team members to ensure smooth operations during peak hours.
- Assisted with inventory management and restocking supplies.
Janitor
Tacos G1
Paramount
2017 - Current
- Cleaned dining area and restrooms, ensuring a welcoming atmosphere for patrons.
- Operated cleaning equipment to ensure efficient surface sanitation.
- Disposed of waste and recyclables following health and safety guidelines.
- Stocked cleaning supplies and communicated inventory needs to management for uninterrupted operations.
- Developed strong customer service skills and cleaning expertise while working in family-owned business.
Machine Operator
Shultz Steel
South Gate
02.2024 - 04.2026
- Operated heavy machinery to enhance steel production efficiency.
- Maintained equipment to ensure optimal performance and safety compliance.
- Monitored and observed production line to watch for pile-ups and jams.
- Collaborated with team members to optimize workflow and reduce downtime.
- Trained new operators on safety protocols and equipment operation to ensure compliance.
- Followed detailed work instructions to execute tasks accurately.
- Inspect finished workpieces to ensure conformance with specifications.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
Education
High School Diploma -
Paramount High School
Paramount, CA06-2024
Skills
- Cash handling
- Customer service
- Equipment maintenance
- Inventory management
- Safety compliance
- Team collaboration
- Time management
- Problem resolution
- Attention to detail
- Communication skills
- Quality assurance
- Training new employees
- Surface sanitation
- Workflow optimization
- Cash handling
- Verbal communication
- Inventory restocking
- Report preparation
- Sales transactions
- Credit and cash transactions
- Point of sale proficiency
- Professional courtesy
- Dependability
- Strong work ethic
- Issue resolution
- POS operations
- Organizational growth
Languages
Spanish
Full Professional
Timeline
Machine Operator
Shultz Steel
02.2024 - 04.2026
Cashier
Tacos G1
06.2017 - Current
Janitor
Tacos G1
2017 - Current
High School Diploma -
Paramount High School