Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

ALLEN LOVATT

St. Catharines,ON

Summary

Focused Sales Trainer bringing in-depth knowledge of sales team recruitment and leadership demonstrated over 24 years of industry experience. Highly organized and strategic with a drive for effectively developing and managing training programs and documentation.

Also, a resourceful Event Manager known for high productivity and efficient task completion. Specializing in strategic planning, creating relationships with management to deliver memorable events. Excel in communication, teamwork, and problem-solving to ensure seamless event execution.

Overview

12
12
years of professional experience
1
1
Certification

Work History

AUTOMOTIVE SALES TRAINER

ABSOLUTE RESULTS
On Location
06.2024 - Current
  • Designed interactive activities to reinforce learning objectives during training sessions.
  • Developed a system for tracking progress on objectives set during trainings in order to measure success rate.
  • Provided one-on-one coaching to sales representatives on effective communication techniques.
  • Assessed individual employee's strengths and weaknesses through observation, interviews, surveys, and testing.
  • Collaborated with managers to develop strategies for improving customer service standards across all locations.
  • Created visual aids such as slideshows, videos, and handouts for use in training sessions.
  • Developed and implemented comprehensive sales training programs for new and existing employees.
  • Resolved any issues that arose during the course of an event in a timely manner.
  • Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
  • Maintained relationships with existing partners while cultivating new ones.
  • Ensured compliance with applicable laws and regulations related to event planning and operations.
  • Evaluated event performance metrics against established goals and objectives.
  • Facilitated smooth on-site operations, resolving unforeseen issues promptly to avoid disruptions.

SALES MANAGER

SUBARU OF HAMILTON
11.2023 - 06.2024
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.

STORE MANAGER

BURLINGTON HYUNDAI
06.2021 - 12.2022
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

GENERAL SALES MANAGER

AUTO VALUE HYUNDAI
01.2013 - 06.2021
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Analyzed market trends and identified potential new customers.
  • Resolved customer complaints in a timely manner.

Education

Certificate of Technical Studies - Full Stack Development & Computer Sciences

University of Toronto
Toronto, ON
04.2021

Diploma - Business Marketing

Mohawk College of Applied Arts And Technology
Hamilton, ON
05.2010

Skills

  • Employee training
  • Sales strategy development
  • Customer relationship management
  • Performance analysis
  • Coaching techniques
  • Event management
  • Visual presentation creation
  • Market trend analysis
  • Communication techniques
  • Sales coaching
  • Phone Training / Execution
  • Social selling
  • Closing techniques
  • Prospecting strategies
  • Competitor analysis
  • Team building
  • Public speaking
  • Training material development

Accomplishments

  • Managed the Presidents Award winning sales team at Auto Value Hyundai..
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 11 staff members.

Certification

  • OMVIC Certified
  • Full Stack Web Developer
  • Advanced User of Microsoft Excel
  • Professional Content Creator

Timeline

AUTOMOTIVE SALES TRAINER

ABSOLUTE RESULTS
06.2024 - Current

SALES MANAGER

SUBARU OF HAMILTON
11.2023 - 06.2024

STORE MANAGER

BURLINGTON HYUNDAI
06.2021 - 12.2022

GENERAL SALES MANAGER

AUTO VALUE HYUNDAI
01.2013 - 06.2021

Certificate of Technical Studies - Full Stack Development & Computer Sciences

University of Toronto

Diploma - Business Marketing

Mohawk College of Applied Arts And Technology

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ALLEN LOVATT