Results-driven General Sales Manager proficient in [Industry] products. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach.
Overview
21
21
years of professional experience
6
6
Certification
Work History
Owner / Content Creator
LISTRIGHT.CA
12.2022 - Current
Applied current editing and photography tools to tell great stories.
Created dynamic graphics and pieces to increase website and social media traffic.
Implemented strategies and tactics to grow followers on social media channels.
Developed original content using social listening and independent sources.
Prepared bank deposits and handled business sales, returns and transaction reports.
Consulted with customers to assess needs and propose optimal solutions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
STORE MANAGER
BURLINGTON HYUNDAI
06.2021 - 12.2022
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Maximized sales through excellent customer service and adherence to standard practices.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
DIRECTOR OF DIGITAL MARKETING
BANKO MEDIA
03.2020 - 06.2021
Planned and executed web, SEO, database marketing and social media advertising campaigns.
Increased brand awareness through creation and management of social media channels, boosting social media engagement by [Number]%.
Directed traffic growth strategies, SEO, content distribution, email marketing and trackbacks.
Utilized Google Analytics to set up, monitor and analyze content success and identify opportunities for content improvement.
Monitored and analyzed market and competitor metrics to inform digital marketing strategies.
Created and distributed monthly SEO reports to notify clients of site traffic, goals and KPIs.
GENERAL SALES MANAGER
AUTO VALUE HYUNDAI
01.2013 - 03.2020
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Education
Certificate of Technical Studies - Full Stack Development & Computer Sciences
University of Toronto
Toronto, ON
04.2021
Diploma - Business Marketing
Mohawk College of Applied Arts And Technology
Hamilton, ON
05.2010
Skills
Product Knowledge
Profit and Revenue-Generating Strategies
Persuasive Negotiations
Market Intelligence
CRM Software
Market Research
Goal Attainment
Goals and Performance
Sales Planning and Implementation
Staff Meetings
Customer Service
Sales Expertise
Profitability Improvement
Accomplishments
Managed the Presidents Award winning sales team at Auto Value Hyundai..
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 11 staff members.
Certification
OMVIC Certified
Full Stack Web Developer
Advanced User of Microsoft Excel
Professional Content Creator
Timeline
Owner / Content Creator
LISTRIGHT.CA
12.2022 - Current
STORE MANAGER
BURLINGTON HYUNDAI
06.2021 - 12.2022
DIRECTOR OF DIGITAL MARKETING
BANKO MEDIA
03.2020 - 06.2021
GENERAL SALES MANAGER
AUTO VALUE HYUNDAI
01.2013 - 03.2020
Certificate of Technical Studies - Full Stack Development & Computer Sciences