ALLEN COOPER
Winnipeg
Summary
Dynamic Customer Service Representative at St. Martin Family Food, adept at fostering customer loyalty through exceptional communication and problem-solving skills. Proven ability to manage inquiries efficiently while maintaining product knowledge. Recognized for adaptability and flexibility in fast-paced environments, ensuring customer satisfaction and streamlined operations.
Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Driver
Tire Chalet
03.2025 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Customer Service Representative
St Martin Family Food
11.2024 - Current
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
Warehouse Worker
Jeongang
12.2023 - 11.2024
- Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.
- Operated manual pallet jack to move products throughout warehouse.
- Packed orders in accordance with customer specifications.
- Sorted and placed materials or items on racks and shelves according to organizational standards.
- Organized warehouse space by rearranging items, storing materials, and marking locations.
Warehouse Delivery Driver
Whakyoung
05.2022 - 10.2023
- Verified accuracy of orders prior to loading and unloading merchandise from truck or van.
- Checked incoming loads against bills of lading to ensure correct product was being delivered.
- Responded quickly to any changes in delivery schedules or requests from customers.
- Followed established procedures for proper wrapping, packing, labeling, shipping and handling of products.
- Developed efficient routes for deliveries, ensuring cost-effective transportation of goods.
Warehouse Forklift Operator
ASDC Ltd
02.2021 - 05.2022
- Operated pallet jacks safely when transporting large loads through tight spaces within the facility.
- Operated a variety of powered industrial trucks, including stand-up and sit-down forklifts, to transport product throughout the warehouse.
- Stacked empty pallets neatly on racks after unloading them from trailers or containers.
- Provided support during peak seasons by working extended hours as required by business needs.
- Delivered products between loading docks, storage areas and production areas within the facility.
Education
1st Year Dropout - Korean Language
Shihan University
01.2020
2nd Year Dropout - General Engineering
Kakatiya University
01.2018
3rd Year Dropout - Civil Engineering
Stella Maris Tolytechnic
01.2016
Skills
- Customer service
- Time management
- Data entry
- Problem-solving
- Critical thinking
- Adaptability and flexibility
- Product knowledge
- Valid Driver's license
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Punctuality
- Loading and unloading
- GPS and route planning
- Defensive driving
- Driving in adverse conditions
- Commercial driving
- Equipment operation
Certification
Computer applications, Chaitaya college, India, 2018
Languages
English
Native or Bilingual
Timeline
Driver
Tire Chalet
03.2025 - Current
Customer Service Representative
St Martin Family Food
11.2024 - Current
Warehouse Worker
Jeongang
12.2023 - 11.2024
Warehouse Delivery Driver
Whakyoung
05.2022 - 10.2023
Warehouse Forklift Operator
ASDC Ltd
02.2021 - 05.2022
2nd Year Dropout - General Engineering
Kakatiya University
3rd Year Dropout - Civil Engineering
Stella Maris Tolytechnic
1st Year Dropout - Korean Language
Shihan University
Similar Profiles
Robyn MakcrowRobyn Makcrow
Warehouse Worker at Tire ChaletWarehouse Worker at Tire Chalet
Sabir BdhoSabir Bdho
Warehouse Associate at Tire ChaletWarehouse Associate at Tire Chalet
Kailee ParisianKailee Parisian
Janitorial Cleaner at Tire ChaletJanitorial Cleaner at Tire Chalet
Munender SinghMunender Singh
Regional Truck Driver at Trans can Bulk LogisticRegional Truck Driver at Trans can Bulk Logistic
Terrell OkotchaTerrell Okotcha
Physical Therapist at Bridgwater PhysiotherapyPhysical Therapist at Bridgwater Physiotherapy